It was our fist time visiting here nut it was great
Philip
Philip (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月27日
Kaye
Kaye (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月1日
JANET
JANET (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月13日
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月13日
Check in is listed as 3pm. We arrived at the property around 240pm and I decided to check if our room was available. I was told that it was being cleaned and the staff member that was checking me in took my phone number and said I would receive a call as soon as the room was available. She told me we could use the pool or wait in the lobby area.We left the property to get a snack then came back and lounged by the pool. It was 4pm and I didnt receive a call as of yet so I went to the front desk and had to wait a few minutes before someone appeared. I asked how much longer it would be until our room was available and was told it had been available for awhile. I told the staff member that I never received a call. I was disappointed that check in was not available at 3pm and that we were never notified when the room became available.
Mary Ann
Mary Ann (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月13日
Katherine
Katherine (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月8日
Dirty bathroom with hairs on the floor and peeled off ceiling on the shower corner.
Malik
Malik (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月7日
👍
Daniel
Daniel (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月6日
Katja
Katja (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月30日
STACEY
STACEY (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月29日
My stay at this resort could of been a memorable one, if it wasn't for the critter/rodent problem in one of my rooms #224 from 7/25-7/28. Even though the situation was a difficult one, it could it been handled much more professionally. And with the prices the Courtyard Marriott in Key Largo charges I was SHOCKED at the lack of customer service and professionalism I was given. Grant it I was not a happy person when I had to move part of my family from RM #224 to rm#228 for the remainder of our stay. So now I had 4 adults in a King size bed and luckily I had a sofa bed in that room so we all had a place to rest our heads. But at $308 a night you would of expected a little more empathy for our situation. I will NEVER STAY at another Courtyard Marriott again. I am now staying in Fairfield Marriott in downtown Orlando and this is my 4th stay at this hotel and going forward it will be the ONLY hotel I will be staying at. I don't mind paying the money your facilities ask for, even though it's outrageous the costs, the service at Fairfield Marriott is always top notch. It's crazy as a business traveler you really get to know the ins and outs of the hotel industry. But I feel you only really get to know them once you have a problem and they have to address a situation like mine. I have first hand experience that the COURTYARD MARRIOTT IN KEY LARGO, does NOT know how to handle it and here I am still on vacation having to deal with there unprofessionalism tona customer who paid 2 rooms
Gerald
Gerald (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月27日
Jose
Jose (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月26日
- Teppichfussboden nass
- Türen verzogen
- Türrahmen verrostet
- Betten feucht
- Schimmel an der Decke
- Klimaanlage sehr laut
Aber das Personal war sehr nett, besonders beim Frühstück!
Marina
Marina (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月24日
Catherine
Catherine (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月23日
Very nice place.
Excellent service
Very clean
Melanie
Melanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月16日
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月16日
Everyone was very nice and the property location was amazing!
jeff
jeff (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月12日
Colleen
Colleen (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月10日
Needs some updating
Marianne
Marianne (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月4日
We arrived very late as our flight was delayed (2am) and was told that we were a no show even though I had called the hotel twice to let them know. The room that was given to us wasn’t very clean. I found someone’s hair tie on the floor, carpet was stained, and under toilet seat had a small urine stain I cleaned up myself. I will say that the front desk staff were very nice and accommodating when we requested an extra cot, towels, and blankets.