our room was falling apart with the towel holder falling off the wall, the room was clean but the bed was not comfortable and too lumpy. Some of the outlets in the room didn't work. We stayed for one night only and that was enough. Would not go back again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
David
David (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Napa Wedding
We were in town to attend our granddaughter's wedding but couldn't afford a room at the wedding venue. We looked up hotels near her venue and found Hotel Indigo with much better pricing. They also made an exception and let us into our room early so we could change before the wedding. The room was clean, beautifully decorated and the bed was really, really comfortable. If we could we would have stayed longer. Next time we come to Napa this is where we will stay!
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Aurea
Aurea (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Deimante
Deimante (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Very nice hotel with a great staff
We’ve stayed at other Indigo properties in the past and have always enjoyed our stays. While the one in Napa was a little older, it was well ordered, clean and comfortable. The sitting area was really nice and offered plenty of light. The service and staff are exceptional, friendly and professional.The bonus was it was very close to one of our dearest friends.
Greg
Greg (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Hospitality starts at the front desk check in
Both people at front desk check in were rude and unwelcoming. The women checked us in, gave us 2 keys that stopped working the next morning and never told us that parking ( in the mostly empty lot) was an additional $10. All fees, on principle at the least if not by law, should be disclosed. The 2 people (different from check in) at the desk for checkout were warm, accommodating and generous. The room was very comfortable and very clean.
Donna
Donna (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Rob
Rob (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
I had to wait awhile to check in. It was pretty late but I couldn’t find anyone. It’s very clean and comfy. Room layout was great it was clean for the most part. Issues I had was there was mold on the shower head. You can also hear people talk outside in the hall.
Leila
Leila (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Lynda
Lynda (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Susana
Susana (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月22日
Don't stay here
Pro...the front desk staff were friendly. Cons...the room was dirty and the bedding especially. The sheets had an oily smell and the pillowcases smelled smoky. The hotel looked tired and dated.
We didn't last 1 night. I rebooked to another hotel for the next 4 nights at 1:30am because I couldn't sleep due to the room conditions.
Joseph
Joseph (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
VALMIR
VALMIR (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月15日
Ruben
Ruben (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Hotel Indigo
I only stayed for one night And did not have any concerns. The room did face the street and was a little noisy, but not overnight. I was not aware that you had to pay for parking.