The hotel has not much service. Hotel room
Is spacious. But they always forgot to give you shampoo or shower gel. Room is not very clean. For the price they charge, is a bit overpriced. Also, there is not enough car parking spaces at hotel. It all depends your luck can park at the hotel. The car park is outsourced to other company. So the hotel staff don’t really care your car. Is a bit ridiculous.
I had a lovely overnight stay at The Hyatt in Birmingham for my daughter's birthday, very friendly staff, rooms lovely and clean and roomy and great that you can make use of the spa facilities during your stay
Joanne
Joanne (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Great hotel
Great stay, friendly staff, door card issues with the lifts, seemed to be a common theme with other guests as well. Overall recommended
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Pramod
Pramod (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月4日
Great location
Fabulous location minutes from the city centre shops and local restaurants. On entry, reception desk location is easy to miss as its in a corner snd not easy to see from the entrance. We had to ask reception to increase the heating as we were unable to adjust within the room. Need to do a bit more work with housekeeping, dropped a ring on the floor and had to move th bed, which highlighted that the space underneath hadnt been cleaned in a while. The room is spacious and beds comfortable. Reception staff friendly and professional.
Cynthia
Cynthia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
GARETH
GARETH (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Average
Check in very slow, even though i checked in on line, the check out queue was back to the lifts if not longer a long queue if you haven't stayed. The smell of weed! As we left our room was so overpowering i thought we we're staying at a dodgy B&B not a 4 star hotel. I appreciate a hotel can't control everything, a shame location is convenient we would not stay there again.
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月27日
Lawson
Lawson (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Anisa
Anisa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Great stay
Hotel room and bar were perfect
We were travelling with friends who had also booked a room
Checking in at the same time we were denied early check in, while they were offered a choice of rooms for their early check in.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Worth paying that little bit more!
Beautiful hotel, with excellent facilities. Maintained to a very high standard, and extremely comfortable.
Lovely food in the restaurant for both evening meal and breakfast.
Staff polite, courteous and efficient.
There are cheaper hotels around, but glad we paid a little extra to stay in this one. Would/will definitely stay here again.
Angela
Angela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Excellent as ever
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
High Standard Hotel
High standard hotel with service to match. Excellent leisure facilities . Comfy bed , large tv although the bathroom is dated its condition was good and served its purpose. Heating control worked really well , especially important in the winter.
Paul
Paul (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Patrick
Patrick (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Theatre stay in Brum
Everything from the concierge to booking out was wonderful.
Location is perfect to enjoy Brum
Spa was much needed
We even got to park on site
Thank you to all at the Hyatt
Nick
Nick (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
Good hotel , great location , friendly and professional staff, the room was really hot and even though the aircon was pumping it didnt seem to cool it down.