We checked in and was ask first to give them a $50.00 refundable deposit which was weird, I've never had a hotel ask that before. The pictures on the internet don't match what what we saw the room or guest service desk. As soon as we checked in there was a man in the front doing construction ripping up the floor. As we were checking in we started reading the signs they posted. One was no refunds after 20 minutes. We got to our room and one bed had a stain on it of some sort. The sheets looked like they have been slept and and not changed. The bathroom had hair in the tub and in the sink. Over the sink on the ceiling it looked like plywood had been painted black. My whole overall experience I felt as though this room had been used and not clean and I asked for a immediate refund at the front desk. The ladies at the front asked why I was wanting a refund and and I told them I didn't feel it was cleared. They tried to offer us another room but I declined. She was very nice she did Refund me my fifty dollars But told me since I but Booked the room third party I would have to get in touch with them for a refund of the room.
Lisa
Lisa (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
Everything
MUJTABA HUSSAIN
MUJTABA HUSSAIN (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月20日
Nakedia
Nakedia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Good
Emberly
Emberly (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月19日
The staff was friendly and the place was nice other than being stuck on the top floor having to run back and forth, because my key don't work and that's all I have to say, cause that's it's pretty nice other than that and no phone in the room
Julie
Julie (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月11日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Juan
Juan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月30日
Hueles humedad
Valentin
Valentin (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月12日
Harold
Harold (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月6日
We had three different rooms during a one night stay. There were cockroaches in two out of three rooms and the third one had a rampant mold problem that you could smell as soon as you walked in. We found a roach in the middle of the floor meaning the room was not cleaned thoroughly prior to our arrival. The front desk girl was new and gave us a hard time about getting a new room claiming she would then have a dirty room she could not sell. However clearly the rooms were never clean to begin with. When we were complaining trying to find a new room someone else came up saying there was a wet spot in the middle of there bed that reeked of pee and the sheets were yellow. We almost left and took the loss of the money for the
Peyton
Peyton (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月20日
Worse experience
Brittany
Brittany (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月17日
LaDaeshia
LaDaeshia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月13日
Good
roman
roman (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月4日
James
James (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月31日
Para comenzar huelen muy mal y para seguir asta tienen unas grandes moscotas en el cuarto estan demaciado feo
Carlos
Carlos (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月8日
Larry
Larry (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月7日
Outside swimming pool was dirty
Latoya
Expedia 真實旅客評價
10/10 完美
2024年7月3日
Staff nice. Quiet and comfortable.
Lans
Lans (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月3日
Amazing stay
It was quite and amazing
Edwin
Edwin (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月30日
Property was quiet and pretty nice but the pool was sadly out of order