千禧國際倫敦騎士橋酒店 - 倫敦

The good things about the hotel included: it is located close (5 mins) to an underground station (Knightsbridge on the Piccadilly service); definitely clean with good amenities. The hotel restaurant was worth a return trip as the cuisine - Chinese - was tasty. However, overall hotel service could have been better: acknowledging persons standing while waiting to be served at reception that you’d soon attend to them is basic common courtesy and to be expected especially for the higher cost of the hotel rather than ignoring one’s presence. On the down side, unfortunately, there was no sound proofing - in our room anyway - and so all the street noise 12 floors up was quite loud, slamming corridor doors and patrons chatting and passing in the corridors prevented a comfortable night’s sleep. If you’re a light sleeper, you’d struggle in this hotel. The internet was weak at best with numerous pausing of movies and shows both on the television set in the room as well as our mobile devices and my iPad; a great disappointment and surprise considering we were in the middle of London. Otherwise, must honestly rate our stay as average - the rating propped up by the cleanliness and hotel room amenities. However, considering the nightly rate; the latter IS to be expected. Sadly, won’t stay again in a hurry.

Very rude and unfriendly front desk. Slow and unhelpful upon check-in. Conditions are very rundown and in need of a revamp.

Great location, good service The hotel need just a little updating Need attention for detail I don't want to leave negative comments But there is room for improvement

The hotel needs to be modernised and looked after. For example the bathroom is old, the breakfast was low quality food.

Superb location, staff really helpful and professional. Hotel a little tired but very clean. excellent value for the price. Will Stay again and recommend

The check in was smooth , check out took 20 mins due to argue between staff and guests. Boasts a cocktail bar that was not open . No cocktails on offer. 2 drinks ( Malibu with lemonade and jd and coke was £30) I’m five foot tall , size 14/16 if your bigger than me you won’t fit in the tiny bath at all , toilet is less than a meter from the bathroom door, bathroom less than a meter walkway . Really small It’s considerably cheaper than the park tower next door but park towers rooms, service and cocktails etc are all worlds better Wardrobe was stinky! Strange but true!!! We ate at the Chinese restaurant, £85 ( 20% discount for hotel guests) was as basic as the £45 takeaway I get at home though was for 2, the £45 is for 6 of us!!! I wanted to like it but everything was completely underwhelming Great location . Won’t return unless park tower burns down

The location is great and the staff helpful & friendly This is not the first time for me in millennium hotel but I have a small comment there is dust in the rooms the room is not clean enough. See you in next December 2020

It was terrible due to some staffs make a mistake cross charge hotel fee to me even we paid it already. From beginning we thought that we got hack credit card (the one we used for deposit, different card that we paid to you) then 2 days later (23 Dec) it shown transaction 763.63 GBP under “CDL Hotels Chelsea” (we found out that parent company of Millennium Hotel) ... Then, we have to cancel credit card that we used for deposit and suspended this transaction too. Until today (25 Dec), we found out that it was someone in hotel staffs made a mistake.... We can’t accept it at all

Reception desk extremely helpful Many thanks to them

The reception desk should be more helpful and kind to hotel guests