Aircon doesn’t work in this hotel - in two rooms at least
真實旅客
3 晚家庭旅程
2/10
真實旅客
1 晚行程
4/10
Extremely small room, air conditioning makes loud noise, minimal sound proof bin truck woke us up at 6am even when we were on the 5th floor and windows closed.
Moataz
2 晚行程
2/10
The hotel management decided to check us out even though we requested PAID pre check in a late check out at 4. Now we are out on the street with suitcases and we dont need to be at the airport before 6 PM!!! The check in agent confirmed that we are getting the late check out but suddenly they said we have no records of that. Not worth spending your money here, plenty of better clean and lively places.
真實旅客
5 晚商務旅程
2/10
Rhea
1 晚家庭旅程
2/10
Have been denied room despite confirmed booking. That is absolute sub-standard! Absolut unbelievable.
Joachim
3 晚行程
8/10
Enjoyed the stay and especially the location. Would like to have a ramp at front entry for suitcases as well as from rear elevator to front desk. Did not know about the side ramp until our departure from hotel. It was behind the front desk hidden by a door.
Would also like grab bars in shower.
Rosemarie
1 晚家庭旅程
6/10
Nice hotel great location
Richard W
1 晚行程
8/10
Konum ve temizlik yeterliydi
Yalcin
3 晚商務旅程
2/10
Muy sucio y sin aire acondicionado con un calor insoportable. No se puede dormir.
Sidney
1 晚行程
6/10
The rooms were very small, especially the bathrooms. Our bathroom was very narrow and bathtub was very high to step up into. We are 62 and 65. It was very unsafe. Our daughters had two twins and there was no room to walk. Their air conditioner went out and could not be fixed. They brought a fan up for them to use. There were 90 degree days. Our last night they offered 50% off one night on the room or they could move them to a different room. We were leaving in the morning so we took the 50%. The girls didn’t want to pack twice before we departed. Anyone staying here, upgrade your room to a larger room.
Nancy
3 晚家庭旅程
10/10
Buen hotel en el centro de Londres lo
Mejor es el Spa la atención de Luis es increíble, muchas actividades y excelente estado del Spa y su limpieza. La habitación que me tocó no puedo decir lo mismo de la limpieza.
MONICA
4 晚家庭旅程
8/10
gajan
1 晚商務旅程
6/10
We stayed at the holiday inn for one night , and over all it was an average stay , for the price paid we excepted more . The room was ever so small and lucky we didn’t have many suitcases otherwise the room was very tight . The hotel service in general was good the staff were helpful at a standard .
We got to the hotel for 8 in the morning as we was there for an event an unfortunately we could not check in until 1500 which was awful waiting around and tired , we did ask if we can pay extra to check in early but answer was no . We checked in at 1500 and checked out at 1200 , that’s less that 24hr .
There was pool and leisure facilities which we did not get to use but it’s convenient that they are included in the booking price .
Breakfast was very average and very basic there isn’t much options so if you’re not fussed about lining your stomach with a standard breakfast then it’s suitable for you however if you’re vegetarian or of a Halal diet there isn’t much options .
Again it was included in the price however I wouldn’t pay additional charges .
When booking the hotel came up with parking available which is correct however with an additional charge ! Which isn’t made clear when booking online so be mindful when you book .
Location overall is convenient and metro , isn’t far at all , there are bike docks to hire bikes which was convenient when getting around .
Standard toiletries available and you can request for more via reception