Overnight crew stay for airport. Hotel as you would expect at this price level and company. Breakfast was good selection,quality and tasty but dinner was little disappointing menu wise and the ordering system was odd. Felt a bit canteen/cafe like instead of hotel restaurant.
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Great place, wonderful room & a really nice breakfast
Phil
Phil (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
Erica
Erica (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月28日
Giles
Giles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Preston
Preston (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月12日
Lift not working - no offer of assistance with luggage
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Our stay was amazing. The staff were so helpful especially Padma and Twinkle.They made our stay very welcoming , homly which helped alot.The receptionist were also really helpful with all requests.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Wendy
Wendy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Wendy
Wendy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Fantastic, even though we weren't flying!
Extremely lovely rooms. Fantastic curtains.
Super friendly staff.
Great free shuttle to airport.(check the timetable at reception though)
Recommend definitely
Lucy
Lucy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Tsanko
Tsanko (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Alex
Alex (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月18日
Ronald
Ronald (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
aline
aline (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
Not as good as before
Not a great experience. Staff not properly able to handle large groups. Disappointed re Residents Bar / food which Closed at 1.00 am without notice,and were referred to room service which was literally cold drinks and cold sandwiches from a Starbucks fridge. Duty manager was good and tried to help but his hands were tied.
Some staff were very unprofessional and didn't know how to handle customers, some were arrogant and really need to brush up on their customer service skills.
I came to this place a couple of years ago and it was 10 times better before with more attentive staff.
Overall, we spent a substantial amount of money, but the level of service was not worth the price.
Zubair
Zubair (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Mrs
Mrs (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Alisdair
Alisdair (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Oliver
Oliver (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Max
Max (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Great stay
Great experience all staff were excellent very friendly and accommodating
Checked in around 4.15 pm and the reception team were extreme helpful and friendly! Breakfast was very tasty and all staff attentive x