魯本斯皇宮酒店 - 倫敦

It was excellent. We had royal mews twin room, king size bed, room is spacious, everything is clean, very comfortable.

The location is very cinvenient, and the hotel staff are very nice and friendly which impressed me, but the room is too small and even much older in comparison of other same price level hotels. honestly speaking, I would rather stay in the other nearby hotel such as Amba Hotel with almost the same price.

Excellent service from the moment we arrived laden with bags. Room was lovely as was bathroom. Bed was vast! Very comfortable. Drinks in the bar were very good and we had a really lovely meal in the restaurant. Would definitely choose to stay here again.

The staff treated me like a royalty! They made me feel like I’m home. Junior at the front desk was amazing about my accommodation. The concierge whom I call “Mr. B” was gracious enough to get out of his way so I can have an afternoon tea. It was my first & thanks to Mr. B! He is always helpful in giving me directions whenever I need to go somewhere. Aaron was helpful & pleasant as well. Alessandro the bartender was a delight. Zoe & Catherine made sure I was having a good time. They are all amazing! And the breakfast crew at the English Grill was a delight. It’s opulence & elegance at its finest! I will book my stay at The Rubens again for sure! Thank you to everybody! You are the best & you are second to none.

Check in was poor, room was single glazing over the trash dumpsters in a parking lot. Had to pay 50 GBP per night more for a king- beautiful but the room so small you could hardly move through it. Wait was awful in the bar. Tea was very nice and the porters were great-friendly and helpful. Very well located.

Service was exceptional. Everyone was friendly and willing to help. My daughter has a severe food allergy and they took extreme care in making her feel comfortable eating in their restaurants. The room was clean but a bit cold. The location was great for walking to all the major tourist spots. There is a grocery store around the corner which was convenient for picking up snacks.

Comfortable, welcoming hotel - great staff from Michael on the door to the reception staff - nothing was ever too much trouble & they went out of their way to make your stay the best. Room was comfortable, clean & warm and had everything we needed- the view over the palace mews was great. We will return.

Fabulous service, location, rooms. Highly recommended

Had a wonderful stay at The Rubens. Can’t rate it highly enough

Our room was ok but small everything there, didn’t manage to get some sleep as the neighbours were banging doors .