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St Giles House Hotel

3.5 star property
Norwich hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for St Giles House Hotel

Interior
Couples treatment room(s), body treatments, aromatherapy
Bar (on property)
Exterior
Indoor wedding

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Spa
  • Bar
  • Air conditioning
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Self parking
  • Room service
  • Massage/treatment rooms
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The price is HK$847
HK$1,016 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Twin Room (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Twin Room (not dog friendly)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Portable fan
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Junior Suite (not dog friendly)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Georgian Suite (not dog friendly)

Living area

Georgian Suite (not dog friendly)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, minibar, individually decorated, individually furnished

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Portable fan
Blackout curtains
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Superior Double Room (not dog friendly)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Portable fan
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (not dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

Executive Double Room (not dog friendly)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Portable fan
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for The Georgian Double (dog friendly)

Premium bedding, minibar, individually decorated, individually furnished

The Georgian Double (dog friendly)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Premium bedding
Portable fan
  • Sleeps 2
  • 1 Double Bed

Similar properties

Premium bedding, individually decorated, individually furnished, desk

The Maids Head Hotel

Pet-friendly
Parking available
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1005)
The price is HK$1,027
HK$1,233 total
includes taxes & fees
30 Dec - 31 Dec
The Maids Head Hotel
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About the area

Map
41-45 St Giles St, Norwich, England, NR2 1JR

What's nearby

  • Norwich Theatre Royal - 4 min walk
  • Market Place - 4 min walk
  • Norwich Castle - 12 min walk
  • Norwich Cathedral - 13 min walk
  • Carrow Road - 6 min drive

Getting around

  • Norwich (NWI-Norwich Intl.) - 15 min drive
  • Brundall Gardens Station - 12 min drive
  • Norwich Station - 17 min walk
  • Cantley Station - 19 min drive

Restaurants

  • ‪Micawbers Tavern - ‬5 min walk
  • ‪Alchemista - ‬4 min walk
  • ‪The Temple Bar - ‬4 min walk
  • ‪The Bengal Spice - ‬4 min walk
  • ‪Kofra - ‬2 min walk

About this property

St Giles House Hotel

St Giles House Hotel is a great choice for a stay in Norwich. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other features include a bar/lounge and a terrace. Fellow travellers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 1:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 10.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • 3 meeting rooms
  • Conference space (558 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services

Facilities

  • Terrace
  • Communal living room
  • Full-service spa
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Deep-pile carpet in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 7.47 for children
  • Early check-in can be arranged for an extra charge of GBP 30.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 30.00 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 25.0 per day
  • Rollaway beds are available for GBP 35.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Parking

  • Self-parking costs GBP 10.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

St Giles House Hotel Hotel
St Giles House Hotel Norwich
St Giles House Hotel Hotel Norwich

Frequently asked questions

Does St Giles House Hotel offer free cancellation for a full refund?
Yes, St Giles House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at St Giles House Hotel?
Yes, cats and dogs are welcome. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at St Giles House Hotel?
Yes. Self-parking costs GBP 10.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at St Giles House Hotel?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. There's a charge of GBP 30.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 30.00 (subject to availability).
What is there to do at St Giles House Hotel and nearby?
St Giles House Hotel has a spa.
Are there restaurants at or near St Giles House Hotel?
Yes, there's an on-site restaurant.
What's the area around St Giles House Hotel like?
St Giles House Hotel is a short 4-minute walk from Norwich City Hall and 4 minutes' walk from Norwich Theatre Royal.

St Giles House Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Charming Hotel
Had a great 1-night stay. Staff friendly and helpful. Room was a bit outdated and quiet a few things didn't work or was missing. However what to expect from an old hotel and will return.
Max, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Great city stay. Fabulous central hotel with lovely staff. Beautiful warm, clean room. Exactly what we wanted for our break
Karen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Trevor, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

2/10 Poor

Not Clean
I booked a suite but when I went into the bathroom I found that it had not been cleaned, soap still in the soap dish, and overflowing bin. I was going out and was short on time, complained to the manager who quickly offered a complimentary breakfast and free car park. I asked if they would transfer my bags to the new room due to my lack of time. On my return the room was a basic (much cheaper) but to my dismay the bathroom was filthy, floor was disgusting, shower had hair in it and towel rail rusting. The carpet was stained, bed clean fortunately. I complained in the morning and was told that "they were sorry!" I mentioned that this is the worst hotel thst I have stayed in for years and my breakfast/car park was no saving due to the room down grade...again 'they are sorry!" Not acceptable and am going to take this further!
tony, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location, tired facilities
Debra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice room but tv did not work it said weak signal, location of hotel fab. We were surprised to learn as we were staying at hotel we had to pay £10 to park, breakfast good.
Simon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location and comfortable beds but the rooms need to be refurbished
Jade, 1-night romance trip
Verified Expedia guest review

6/10 Good

Vanessa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Mixed feelings about this hotel
The beds were tired, the shower leaked into the bedroom and the bathroom extractor fan went on for 40 minutes. On the plus side great location, desk staff were very friendly and parking was secure
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not for business, ok for pleasure
I recently stayed at the St Giles on a business trip. Couldn't fault the people who work there, absolutely everyone I interacted with was wonderful. Areas for improvement: one of the light bulbs wasn't working in the room and hadn't been changed, and the lighting in the room in general was very dark when trying to work. There were no accessible plug sockets in the room to plug my laptop in - again tricky when working. I ended up doing a zoom call sat on the floor plugged into a socket under a dressing table (not desk) by unplugging the fridge because of a lack of access. I accept the hotel is old but these are really basics that most people will need and so perhaps thought to renovating with the end user in mind might be useful. The TV didn't work properly for poor signal which is easily resolved. The water took a considerable time to warm up which is fine if you're not in a hurry to get somewhere. All in all, if you're going to Norwich for a leisurely trip and not in a hurry then this hotel is probably for you. If you need efficiency and the ability to work it's probably not the best choice.
2-night business trip
Verified Hotels.com guest review

6/10 Good

Marcus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Beautiful building but a lot of money for what we ended up with. The room was dirty and not well maintained. The bathroom needs a serious update. A shame because the building is beautiful but there’s clearly no money being spent on the upkeep. Won’t be coming here again.
Joanne, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good quality room and an excellent environment. Close to historic parts of Norwich.
Graham, 1-night family trip
Verified Expedia guest review

4/10 Fair

Had to hunt for receptionist for quite some time, approaching 10 mins. Found a body eventually and receptionist arrived. Very efficient check in and service after that. Bathroom v basic. Breakfast not too good. Felt that manager was trying hard but some staff perhaps needed more training.
Dot, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Fabulous location Friendly service Beautiful hotel with character
Rebecca, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Martin, 1-night trip
Verified Hotels.com guest review

6/10 Good

If is convenient. A little tired. Bathroom needed an upgrade.
john, 2-night romance trip
Verified Expedia guest review

6/10 Good

It was relatively expensive and bit eccentric, a blend of stylish and unloved. Shower was tired and old. Would stay again if other options not available.
john, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review