The apartment is in good condition and spotless upon arrival. The downside is the service quality during check-in process. I arrived at the check-in office around 7 pm on 11 April. As I have booked shuttle
service in advance, and the last shuttle is to leave at 7 pm, I enquired whether the shuttle has already left. The male receptionist was very rude - instead of answering the question or checking whether I had the booking, he did not believe that I had the right booking. The manner was unacceptably rude and impolite. I could understand that many locals' English ability is limited - but the issue is his attitude, which I never encountered during my many trips to Japan. The bad experience was partly rectified by the assistance of Zeng Peng, and the attitude of property manager.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月1日
Hu
Hu (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Deidre
Deidre (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月8日
Staff were super helpful and courteous. Very convenient to Kiyomizu-dera and other Higashiyama-Gion temples, shrines, shopping, and Maikoya geisha tea house. Bit noisy (fire station next door), furniture a bit stained and worn, but wonderful at the price. Small kitchenette poorly stocked (now bowls?).
Mitchell
Mitchell (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月5日
Lovely, clean hotel and friendly staff, they were very welcoming and I rate them highly. Unfortunately the only small negative is that our room was facing onto a big main busy road and so we did not sleep much due to the noise.
Rebecca
Rebecca (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月2日
Angelo
Angelo (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月1日
Fantastic stay!
Charles
Charles (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月30日
Nice location and friendly staff
Rleng
Rleng (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月27日
Ella
Ella (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月9日
We love this hotel.
Xifan
Xifan (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月5日
Glad we stayed in the Gion district. Love this area the best of all Kyoto.
Douglas
Douglas (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月28日
Lovely rooms with simple in-room kitchen facility & laundry. Very clean and felt very safe/secure. Friendly check in. This is a small hotel - the Sakura chain has been very reliable and economical for our family. Location on a busier street, but we were facing away - no sound issues at all. Location has wonderful access to temples, Gion (10 min walk). About a 15-20 min walk to Hanamikoji St. Highly recommend for families.
Alanah
Alanah (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月28日
Spacious room. Friendly staff.
Ana Gabriela Lopes
Ana Gabriela Lopes (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月28日
laundry in the room was convenient
Tillie
Tillie (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月25日
Exactly what I wanted
Molly
Molly (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月24日
Nice hotel . This is our second time staying in this hotel.
Xifan
Xifan (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月24日
Easy walk to historic sites and local culture.
Angela
Angela (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月27日
Super nice hotel staff, lovely traditional accommodations, close to Yasaka Pagoda, polite taxi drivers, walking distance to bus stations and convenience stores. Our family enjoyed our stay in this hotel. We’ll definitely come back to stay here if we are in Kyoto.
Vilma
Vilma (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月24日
Great value
Close to major attractions, a little dated but comfortable and had all needs, super spacious for the area
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023年12月1日
EUNHA
EUNHA (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月1日
Good service, well-appointed room
Linda
Linda (1 晚行程)
Orbitz 真實旅客評價
10/10 完美
2023年11月30日
Having an English speaking hotel desk worker was very helpful for me. The room had many household amenities that I haven't had in other similarly priced hotels elsewhere in Japan. Such as washer/dryer, electric stove top, microwave, heated bathing room. The double room felt relatively roomy. The small balcony was nice to open and look out of. The hotel is only 4 floors so I never had to wait for the elevator. It's close to Gion and temples, so I had several tourist excursions that started right from the hotel with no public transit involved.
For negatives, the location was a bit loud. The road the hotel is on is rather busy, which causes some loud noises. There is a fire station nearby. There are several busy bus stops near the hotel making the sidewalk crowded at times. It's a bit of a long walk from the subway stations, 15 to 20 minutes.
James
James (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023年11月28日
Bien situé bien que sur une rue très bruyante. Un peu moins la nuit heureusement
Chambres fonctionnelles et spacieuses