I make a reservation for 2beds, because my family has 3people, but hotel just give me one bed and change me more than the price.
Robert
Robert (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月15日
Peace a quiet for sleep, next day catch another flight
Crisna
Crisna (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年7月31日
janetter
janetter (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年6月27日
Samantha
Samantha (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年6月25日
Cheung
Cheung (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年6月25日
harminder
harminder (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年6月21日
TERRENCE
TERRENCE (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年6月20日
Poor communication
We booked the hotel for our return from a trip, we stayed there the night before we flew and parked my vehicle with them for the week. We received a notification from the hotel about two days prior to the reservation confirming it and advising us how to get their shuttle from the airport. An hour before our flight home I received an email (which I don’t always check) advising us that the hotel was closed and would not be honoring our reservation. No other hotels available for that area for that night. Fortunately we were able to pick up our vehicle, but had a long drive home after a long day of travel. Would have been nice to know it was sold when we booked it.
Moira
Moira (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年6月19日
BERNARD A
BERNARD A (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年6月18日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年6月17日
Why would this property continue to take reservations knowing they are going through some issues and can't guarantee people have a place to stay
Cindy
Cindy (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年6月16日
Quiero mi reembolso
Juan
Juan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年6月16日
Raquel
Raquel (1 晚行程)
Orbitz 真實旅客評價
2/10 欠佳
2023年6月15日
The entire hotel was bought by a bigger company therefore we had no other place to stay that’s pet friendly within a 20min radius.
Omari
Omari (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年6月15日
Jo
Jo (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年6月14日
Good choice for staying near JFK airport. Utilitarian stay. Limited options in the neighborhood for eating. If you want to take the public transportation into New York City, you must return to the airport on the shuttle.
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023年6月13日
Rose
Rose (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023年6月12日
Poor Poor Poor visit!!!!!!
Very very disappointed!!! Starting with one of the three elevators didn't work for 2 of the 3 days we were there. Both Friday and Saturday we requested then to fix our K cup coffee machine in room 407. Nobody...nobody came either day to repair or replace the machine!!! On Friday we had our do not disturb sign on the door until about 11 in the morning. When we left we flipped it around so they would clean our room . We returned around 4 and the room wasn't cleaned. So my wife did some basic cleaning. About 430 ish they knocked our our door to clean it. We told them we wanted it cleaned before we returned. Then the supervisor showed up and my wife told them what happened. They admitted they saw the please clean sign and forgot. I feel like you ripped us off for the amount you charged us. You should give us one night for free considering the poor service your provided. Bob
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年6月12日
The parking situation is an absolute joke. No washcloths. Had to hunt them down. No coffee given for coffee machine. Again had to hunt down. Will never stay here again.
Ryan
Ryan (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年6月11日
Room was clean and tidy (apart from rubbish bin which still had rubbish in it). Room smelt a bit of jeyes fluid too / but then knew it was clean!
But I was just staying for a few hours before my early flight - so it was good for the purpose.
Staff all very friendly and helpful.