Firstly the hotel is in the middle of the city and only a 15 minute walk from Bristol temple meads station which makes it perfectly situated. The hotel is in a gorgeous part of the city in the middle of old Bristol. The service was superb with book in really easy and friendly staff. Room was clean and I’d stay here again without a second thought.
Robin
Robin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月18日
Tomas
Tomas (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月18日
Very poor and Not a 4*
The reception staff were inky concerned abiut money and foubd one of rude them rude. This was te same for the bar staff.
Rooms are cold and very dark and bed is very hard Breckfast us everage and way over priced.
Ill not be booking there again
Conrad
Conrad (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Sheidan
Sheidan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
A Pleasant Stay
We visited The Grand Mercure in Bristol for my dad's 80th Birthday as we went to see a show at the Hippodrome. The check in was pretty basic and straightforward but felt it wasnt very personal.
Our experience while having dinner was much better. The staff were great and very accommodating. One girl (I feel bad for not getting her name but she's in the attached photo!) couldn't have been more helpful with sorting the cake and bringing it out, even if she did nearly lose her eyebrows from the candles when carrying it to our table! We ran out of time to cut the cake but again she was extremely helpful when we returned after the show and helped in getting a knife and plates. In return, we gave her and her two colleagues some cake!
Overall, we had a really pleasant stay and I would be more than happy to stay there again. Especially if we can still use our Clubcard vouchers towards payment :)
Maxine
Maxine (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月11日
Matt
Matt (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Checkin queue too long - a lot of waiting. The tv & desk lamp in the room didn't turn on. Very annoyed.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
MRS MA
MRS MA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月8日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Have stayed here several times before as good location to explore Bristol.
Staff friendly and had a bigger room than expected,which had been updated.
Jan
Jan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月2日
One to be avoided
Would not repeat. Air con broken. Mattress had all the springs coming through. Tea and coffee not replenished. Dirty bedding (not ours ) left on our room, noisy (kept awake at 3am, hanger for clothes over tea tray, staff rude.
Helen
Helen (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月1日
not great stay in Jan.
My stay here was just ok. The heater/furnace was not working in my room so they brought in a plug in stand up heater. The shower drain did not drain well during shower. I had to request a body wash that was empty and pump did not work. They eventually moved me to another room and furnace worked but land line phone did not. :( they did fix the phone but also my first room had alot of noise not only from people in the hallway but people down below on the street late at night. It was not pleasant or quiet.
真實旅客
6 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月26日
Great but bring ear plugs
The room was lovely. We did not sleep well due to a neighbour next to us being i considerate by having a loud conversation on the phone. We were up at 3:00am. The walls are thin and can hear everything. I was a bit dissapointed with that. You can hear people walking outside your room as rhe floor creaks alot
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Beautiful stain glass windows. Great staff , one o
Joanne
Joanne (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Gervis
Gervis (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月21日
No sound insulation between rooms
The hotel is fine but I asked for a quiet room and it turned the walls on the second floor were paper thin. A group in the next room partied until 5am then started again at 10am and it was as if they were in the room with me. No sleep.