The Omni is older and the room blocks are showing wear and cracks and lack of maintenance. Check in for 4 people but only towels for 2 people. Bathroom lights would time out while in the shower only 5 minutes, the motion detection was behind a hanging towel :p.
On the positive side the lazy river was fantastic, and the buffet breakfast was wonderful!
michael
michael (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月12日
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Jorge
Jorge (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Hong
Hong (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Iain
Iain (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月28日
Good, but…
Bad check-in experience, cockroach in the room, and the toilet backed up. There are a lot of activities for kids, which is why we chose this property. Having said that, the rooms are dated and the service isn’t great. For the price, you could definitely find something nicer in this area.
Caitlin
Caitlin (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Senait
Senait (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
A little bit of everything
Great choice for families with kids
Roman
Roman (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Ryan
Ryan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Marcia
Marcia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Ray
Ray (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月19日
Sandra
Sandra (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Lesly
Lesly (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月8日
Good people that changed bad conditions to good
The room didn’t serve our needs.
The people at the reception were super kind and helped a lot - Jazmin , Ark and Ashlee
Gilad
Gilad (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月2日
Frank
Frank (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Lindsey
Lindsey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月13日
Christopher
Christopher (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月13日
We booked here for the lazy river and the shallow beach area. They could have resurfaced during a part of the year where those areas weren’t being utilized as much. It was the hottest weekend of year without the best water activities. The servers charged us extra chicken on a chicken salad. Then made my wife feel bad when she tried to correct them.
Paul
Paul (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Beautiful hotel! Staff is very friendly. My family and I had the best time!
Xioyaris
Xioyaris (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Excellent
Salvador
Salvador (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月8日
Upon arrival they charged 25.00 for parking, failed to communicate that lazy river was closed. We got to our room and they had left food from previous day. We called to have someone pick it up and he happen to walk in because door was unlocked. It was an awful experience as Im glad I had finished changing into my swimsuit. We came to celebrate anniversary I was very disappointed because we had come for our honeymoon 8 years ago and felt service wasn’t the same.