A nice hotel that close to Trafalgar Square and underground station. Really convenient and comfortable. Staffs were helpful and amenities were sufficiently provided. A bit noisy in the night but cannot complaint with its handy location. Lots of restaurants, bars, and also art performing halls nearby which is a big plus when visiting the city. Pricing was reasonable and a great choice for next biz trip.
YUN CHIEH
2 晚商務旅程
8/10
KIM HING
1 晚行程
10/10
Mei Fung Amy
2 晚行程
6/10
Bryan
1 晚行程
10/10
Lovely hotel, great location, comfortable bed, good breakfast. Very good value.
Sarah
1 晚友伴旅程
10/10
Erik
3 晚行程
8/10
Morten
1 晚行程
10/10
Location is PERFECT and the room size is fantastic for central London. Will definitely stay here again!
Matthew
4 晚行程
8/10
Rudolf
5 晚行程
2/10
Martin
1 晚商務旅程
10/10
Stig
2 晚友伴旅程
8/10
真實旅客
5 晚家庭旅程
4/10
The rooms have a terrible mildew smell. The bed linens were never changed in a six day stay. Housekeeping never once removed ice buckets that we had to get from the bar and bring to our room ourselves. The glass in the bathroom was never cleaned or replaced.
Gerald
6 晚行程
10/10
The best hotel to access Londons main tourist attractions. We got the London City pass and there is a bus stop a block south of the hotel. Where we were able to make the most of our pass.
Isauro
2 晚行程
10/10
Vv
Cecilia
1 晚商務旅程
8/10
Our hotel was in the perfect position for what we wanted to do that weekend. Everything we wanted to do was in short walking distance. The only problem we had was we were given a disabled room which was lovely with the exception of the shower. I believe there was an issue with some of the aircons and that is why were given the room we had. The room in it self was lovely and spacious but we had to sort of shrink down under the shower and it was a hand held so there wasn't much water pressure but we made do. The staff were very friendly and we admired them for what they put up with. When we arrived Friday evening there was a gentleman being very rude to the man on the desk. I think the gentleman was under the influence of either drugs or alcohol and he was being very rude and abusive to the staff member on the desk but the staff member didn't lose his cool and remained polite but firm and in the end the rude gentleman left. Would recommend this hotel to anyone.
Tracey
2 晚家庭旅程
8/10
Fantastic staff very friendly helpful.
The bed was not that good and the carpet was dirty. The location is great!😊
I will go back!
Micheline
2 晚行程
4/10
Horrible. I booked a room with air conditioning. I arrive and see two fans sitting in the room. Giving the benefit of the doubt, I turned on the AC and waited a few hours. When we left for dinner, I asked the front desk to please have our AC checked. When I returned, I asked the front desk if they had fixed the AC. They said, No, the parts were on back order. They KNEW the entire time that the room had no AC. We could not sleep at all that night. I should have minimally been told at check in that AC was not working. HORRIBLE Customer Service!
John
4 晚行程
6/10
Elena
4 晚家庭旅程
10/10
Tone
3 晚行程
8/10
jodi
7 晚行程
10/10
Frank
6 晚行程
10/10
Very good option in the West End. We were relocated to Thistle Piccadilly due to maintenance issue where we originally booked. That was seamless (issue emerged hours before our scheduled check-in). Good room, fine amenities, including Nespresso and Tea service in-room. Clear focus on reducing ecological impact.