This is a beautiful hotel. The morning staff were helpful and responsive.
Our room was directly above the front door and we heard the noise every time the door opened. The faucet in the shower was broken. (They are apparently waiting on parts). When we arrived, we asked the evening staff if she would use their commercial freezer to freeze the packs that help to transport my elderly parent’s medicine. She refused because she said the room had a freezer compartment. It didn’t keep the ice frozen. Ah, well.
Customer Service was great the next morning. Definitely stay, but don’t let them put you in room 214!
Tammy
Tammy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
Good choice near Shipshewana
Took an overnight trip to Shipshewana to attend a concert the next day. Nice distance from town, nice accommodations, decent breakfast.
Wendy
Wendy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Overall good stay.
I was good with most issues. But the key did not let me in the end door as I was informed so I had to walk back to the front to get in.
And the television was all snow until I selected a different “source” from the side buttons. I don’t believe a lot of people would know to do that. Not sure why it is required.
And why are the lampshades upside down? Looked kind of strange.
Duane
Duane (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
No room at the inn
I booked this room for my mom. She had the email confirmation in hand yet the hotel kept saying they didn't have tge reservation. Very irritating
Leslie
Leslie (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月13日
A lot of small issues!
I am a member of Choice Rewards. There was not a Choice hotel nearby to the area so I opted to try a Hampton hotel. The check-in went well and the room was quite clean. When I adjusted the temperature, the cover fell off of the heater. The toilet was cycling on and off. It would fill the tank and shut off every 30 seconds or so. I took the tank cover off and bent the float rod to lower the water level. The TV would not come on. I called the front desk and the person said “oh yeah, you have to go to the back of the set and try to find the correct input.” After a few minutes, I found the problem and was able to use the set however every time we shut the set off, we would have to repeat the process. The mattress top sheet was too small and several times throughout the night, I had to stretch it back onto the mattress. All these things are a minor setback to me but the incorporation of all of these things together make for a somewhat subpar experience. I truly expected a better experience from Hampton based on past history.
Ward
Ward (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Walter
Walter (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Andony
Andony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Regan
Regan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Hair in shower/tub prevented 5 stars
Nathan
Nathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Good hotel
The hotel was perfect for our needs. It is very clean and organized, and breakfast was good. We stay there every year and enjoy it.
William
William (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Mike
Mike (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Thomas
Thomas (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Becky
Becky (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Nice stop
This was a very nice place. Hot tub was hot, very friendly.
Joe
Joe (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
Dont stay here
My luggage was moved to another room in my absence wo any notice. I found out when i returned and my room key card didnot work. My toiletries were left in the other room. Management would not enter other room to retrieve them no response from knocking. Management was still not helpful the following morning. I managed it on my own. Toilet in new room did not work.
June
June (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Hotel was clean and quiet...very nice place would definitely recomend