Service is perfect especially the Concierge Tippy who is very help. It will be better if there is a Tissue paper box in the bath room.
Can’t say location is very convenient as the tube is 600-800m away but still alright.
Ying Woon
Ying Woon (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Best hotel in Kyoto
Best hotel in Kyoto. We absolutely loved the hotel and thouroughly enjoyed our stay. The hotels breakfast is amazing and so is their bar. The comfort of the room and bed were great and the rooms are quite spacious
Elsy
Elsy (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Amazing stay!
Absolutely amazing stay, staff so friendly and hotel was top notch.
Per
Per (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Amazing Experience
I am not the type of person to write reviews, good or bad — but my experience here was way too great to not share. The hotel itself is beautifully designed, comfortable, and has incredible amenities with the food/beverage options and the spa. The room is beautiful and comfortable with the best products. The service here is stand-out. The entire staff was incredibly hospitable and
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Laurence
Laurence (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Best place I ever stayed in Kyoto.
Kamol
Kamol (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Jens
Jens (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Emily
Emily (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Beautiful Dusit Thani with Japanese flair
Fantastic modern Thai/Japanese hotel in center of Kyoto - friendly staff great spa facilities and good choice of restaurants. Superb hotel and another Dusit classic
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
There is a difference in the cleanliness of the room from the other types of rooms where I have stayed before.
This room was close the staff room and
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
깔끔하고 편안한 호텔
객실 분위기가 아주 깔끔함. 캐리어를 가지고 역에서 도보로 이동할 경우 인도가 좁아서 불편한 것 외에 다른 단점은 없어 보임.
JAEHOON
JAEHOON (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Recommended
Wonderful hotel. Newly built, room condition is very nice and staffs are well mannered.
Beomjoo
Beomjoo (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Luxury in Kyoto
This is a beautiful luxurious hotel. Quiet, safe, plush and amazing staff. Great location.
David
David (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Heung Jun
Heung Jun (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Great new hotel
Lovely new hotel, impeccable service, great Restaurants. Very good spa. Nice rooms, unfortunately many have no view. Good location. Price value excellent.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Matthew
Matthew (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
One of the best
We been to a lot of hotels in the world but this was at least one of the best hotels we ever visited. The welcoming is perfect (seating, refreshing etc.), the rooms are large and the service is brilliant. If we would have time, we would stayed even longer.
The only small downside is the location as the it’s somewhere in between but still far away for all tourists areas.
Carsten
Carsten (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
I travel to Japan annually on business trips. This brand-new hotel is excellent, with many fine Japanese details. A very beautiful room. Lovely pool and spa area. The staff seemed a bit stressed at breakfast, but overall, it’s an excellent and beautiful hotel. I would love to revisit
Jacob
Jacob (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Beautiful hotel. They arranged some balloons to make our honeymoon special. We got ‘upgraded’ to a garden room for extra charge but room was the same size, with only the tiniest garden area. Not sure it was worth it. Standard room was just as nice.
Gym and pool area quite nice and relaxing. Breakfast SUPERB.
Location convenient-ish for Kyoto station but next time I’d probably prefer to stay closer to touristy areas like Pontocho alley.
The only let down was the concierge service. We only got recommended options at the Kyoto station which were not what we were after for our first time in Kyoto. Also they refused to help us with a reservation, immediately, 1 minute after we checked out even though it was before check out time. This is shocking behaviour really. I’ve had more helpful service by airbnb hosts let alone a 5star hotel.
Oh and I found the beef in the thai curry extremely tough and chewy so we decided not to dine at the hotel again.
Overall, nice stay but doesn’t stand out.