Checked straight out and checked into the Premier Inn. No working lock on door. Toenails on carpet. Stains on fabric. Awful. We have complained and are awaiting a response from Hotels.com
Katherine
Katherine (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月22日
Basic, cold and dirty
On arrival, there was no one on reception. After pressing a 'ring doorbell' on the desk, a man appeared. He checked my booking on his phone and it stated room 11. I had booked a triple room with a queen bed and a single. He said he needed to check the room was ready (check in was from 3pm and we arrived at 3.30pm). He disappeared and came back a few minutes later with a key with number 12 on it. He then asked if I wanted an upgrade. As we were visiting family, we didnt really need the upgrade as we were just needing the room for sleeping. He insisted, then went to get a different key. He led us to room 7, which had a sea view. However, the room had a single bed in the corridor and a standard double in the bedroom. The room had no central heating- just a small plug-in fan heater. No heating in the bathroom or corridor (make-shift bedroom). There was a kitchenette with a fridge and kettle. The carpets were stained everywhere (also melted in places with an iron mark near the door). No lamp in the bedroom. The bathroom provided no privacy as there was a large glass panel in the door. The room was extemely drafty. Furniture was a mish mash of old arm chairs to cheap B and M shelving/wardrobes.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
B
B (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Heather
Heather (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Dilraj
Dilraj (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月28日
Arsalan
Arsalan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Good value for money at this off season period
The Hotel is a little dated however the manager made up for this as nothing extre was too much trouble for him. We arrive before the check in time as we had to travel to Bristol to see Concorde at 16.00 and we were allowec access tp our room early.
Stuart
Stuart (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
José Renato
José Renato (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Nice room
Suite (06) large, very comfortable, clean, with small amenities, hot shower, recently renovated, calm environment, helpful staff. Externally there is a communal space, with a small refrigerator, microwave, and several tables.
José Renato
José Renato (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Great place
Location as per photos, clean bed linen and suite in order, helpful staff, flexible check-in and check-out, easy parking, quiet location. I recommend it!
José Renato
José Renato (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Great value for money
Clean, quiet place, friendly staff. As per photos and description, I recommend it!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月1日
This property should be condemned, absolutely awful and would have preferred to stay under a bridge
Lesley
Lesley (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月30日
Comfortable
Very basis but comfortable room, staff very helpful
Rose
Rose (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
Where to start … staff on arrival where very unwelcoming room was so dirty and outdated to the point there was no toilet paper but a roll off kitchen towel instead table on balcony looked like it had bn on fire and there was poo on the wall off the toilet I could go on but avoid this hotel at all cost !!!!
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
It was well preserved with a comfortable double bed
Andrew
Andrew (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月28日
Norman
Norman (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
Andrew John
Andrew John (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月24日
alan
alan (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月21日
No water for shower, informed staff but no changes happened.
Amaresh
Amaresh (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
.
Visar
Visar (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月19日
Shocking, avoid it at all costs!!!!!!!!!
Absolutely shocking AVOiD at all costs!!!!!!!!!!!!!!!!!!!! Accused of breaking the bed, filthy rooms Drug uses in the building clearly House Ing immigrants this review does not have any profanities
Dylan
Dylan (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月5日
The place could do with a major revamp
Ionut
Ionut (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月5日
Back and side of hotel need cleaning up and took three times of asking for the work to be done
Ian
Ian (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月1日
The property was old and needed repairing and updating in all areas. The room did not have adequate or working facilities.