I had to wait 20 minutes to check in when finally someone turned up. They took a ‘deposit’ on my credit card and have still not refunded it, 2 weeks after my stay. I would avoid this hotel and certainly won’t be returning.
Matthew
Matthew (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Okay but...
The hotel is very beautiful! The Christmas lights outside looked cozy and we really looked forward to visit the hotel. The room was a little bit small, but it was okay. We were not happy about the double duvets. Siblings don't like to share a duvet and their parents either. We asked for 2 more duvets. We got one extra. It was okay, but it would be nice to have one each.
We had paid breakfast forward, but when we came down the first morning there was no breakfast. The chef was sick they told us. That whats happen. But we had to pay over 70 pounds to have breakfast in another restaurant. Luckily they told us that we would get our money back for the missing breakfast. Very beautiful place, but I guess we were a little bit unlucky this time...
Nadja
Nadja (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Thomas Ohm
Thomas Ohm (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Will be going back
London business trip that required and overnight stay nice to get out of the city to lovely area and only 5 minute walk to the station and thirty minutes into the city
Kevin
Kevin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
SHARON
SHARON (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Matthew
Matthew (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Evgeniya
Evgeniya (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Superb
A gem, my new favourite London hotel. Fresh, great staff, calming, plush (the latter not normally my style but here I appreciate it). Unbeatable location.
Jaan
Jaan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Great location and will stay again
Booked as an overnight after game at Twickenham. Price is the price on weekends like this but really surprised, location the way the building looks and when you walk inside bit of a wow factor. Staff were really nice and polite even I turned up drunk after the game. Breakfast was great but to be honest I did not have much as back in the road to get home. Will stay again on another London trip
Allan
Allan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Great Selwyn Stay
Nice and convenient property for visiting family. One thing to note, the property has a water softener so all the water is run through that. They also give out large bottles of water for drinking which is nice. The location is tucked away enough from the busier parts of Richmond, however it’s a short 5min walk to the train station. There are multiple grocery stores nearby and Gail’s has good coffee and breakfast.
Kayla
Kayla (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Anthony
Anthony (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Darling property in a cute safe town outside of London. Easy to get in and out of London on the public metro system. Good breakfast and great staff.
SHARON
SHARON (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
Nicola
Nicola (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
lisa
lisa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Great place in Richmond - close to shops, restaurants and a short walk to the river. Would stay again!
Bradley
Bradley (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Steve
Steve (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Janet
Janet (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月17日
Enjoyed the aesthetic of the main entrance of the hotel. Room was nicely decorated but wasn’t totally clean, noticeable chewing gum stuck to rug, dirty curtains etc
Our room was near linen bins so we were woken at 5-5:30am one morning when bins were being moved, not an ideal start to the day.
Other than this, the hotel was nice - if returning we would consider requesting a room on the first floor as an alternative for the noise.