2/10 欠佳
2025年2月1日
Disappointed with check in
The receptionist could not code our keys-we arrived after midnight very tired from driving all day. Our keys would not open our door. I took them downstairs and the receptionist tried to rekey them and came back up with me. The keys still didn’t work/ she went down again and tried to open a different room and couldn’t get it to open. She went back downstairs to get a manager- came back by herself tried the keys again-finally went to get a master key. It took us 30 min to get into our room after we checked in-we had to leave before 7:00 the next morning so it made for an even shorter night.
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價