Our check in was delayed by more than 4 hours despite multiple attempts to communicate arrival time and availability. Upon check in of our room at 8pm, neither shower in both of our adjoining rooms would drain and released sewage into the bathtubs. Engineering came in and did a 2 hour plumbing project which released more sewage, noise and significant disruption to our plans for an early night to get ready for Disney in the morning. During service while we were away, two of our very expensive pillows were taken from the room. Maria, the day manager was extremely impersonal, short and difficult to work with. She offered my $30 for the loss of my time, sleep, use of the room and for the personal items removed from my room. We had stayed at the location before with no issues. This time was a complete letdown.