Room was open and very dirty when i arrived. Checking with front desk on moving room reservation took forever. About two hours. Only one person working and could not keep up. Finally a new room on a different floor.
Ross
Ross (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Great bed
Great room best bed even super clean
Brenda
Brenda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Jordan
Jordan (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
Arrived and was not initially told the property was under construction. I was also told the price but could do better online so I did. Once I made the reservation I was told the next morning someone would need to enter my room to set up a new WiFi router. I said no way. The very rude and unhelpful lady at the front desk said well then I can’t stay there. THIS WAS AFTER I MADE A HOTELS.COM RESERVATION IN FROMT OF HER. She made zero effort to tell me these things upfront. Construction said it was from 8am-5pm. Under my room at 5:15pm there is loud banging. I went down to reception and ordered them to refund my money. This is not the product advertised and I did not stay there. I need to get my money back from Hotels.com now.
Ron
Ron (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
Due not schedule through HOTELS.COM
The Holiday Inn was okay.
However, my issue is with HOTELS. COM.
Somehow the date was changed. I was scheduling to stay from Wednesday to Thursday, but the HOTELS.COM app changed it to Thursday to Friday. So when we arrived, I had to pay for a night to stay on Wednesday to Thursday. Thank you HOTELS.COM for making me pay for 2 nights. Please note: Due to this situation, I will never use or recommend HOTELS.COM again. Again thank you HOTELS.COM.
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Daniela was great!
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月6日
Marni
Marni (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
KIRK
KIRK (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Leah
Leah (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Sandra
Sandra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Kellie
Kellie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
All was great
Great
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月23日
michael
michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Vivian
We were able to check in early thanks to Vivian at the counter. She was super nice and helpful.
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月21日
Remolding the whole place was a night mare.
Barely had any sleep was knocking on the floor upstairs walking around all night no toilet paper in the room barely have a roll overly charged after I already paid for the room
Rebecca
Rebecca (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Not a good place to stay.
The hotel is under construction and loud banging, jackhammers can be heard the floor below. The toilet didnt flush right, and the pool was closed. I had to find another room down the street. Couldnt get out fast enough.
Chris
Chris (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Lorrie
Lorrie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Justin
Justin (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
The hotel is undergoing a renovation, but the re-done rooms are great... and the b-fast area just opened and is great as well.
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
Noisy construction!!
I should have been WARNED about the noisy construction!
Mark F.
Mark F. (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月9日
False Advertising and under construction
In the email to me, it said that the pool was available: one of the main reasons we chose it hotel. However, when we arrived, the desk manager failed to mention that the pool and hot tub were closed. The pool and hot tub remained closed during our entire stay due to a city ordinance violation. I would like a refund for false advertising and misleading expectations.
Also, none of the info was posted on the booking page about the laundry facility being out of commission and the building being under renovations. I want made aware of this until after booking the non-refundable booking. Very dishonest. I would have chosen a different hotel had I known these things. Completely took the fun out of what would have otherwise been an enjoyable vacation. Refund requested emphatically.
Trevor
Trevor (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Hotel still undergoing renovations, but I was in a new room, so all was good.
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
It was a nice stay
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月30日
They are Trying to UPGRADE- UGH
This was a bit of a disaster if we would have know there was this much Renovation going on we would have canceled and stayed else where. But to give them some credit it will be nice when they are done but I am assuming so will the price$ but a great view. Just a tip I would have your Construction Manager check room 432 closet doors are not hung properly. Again great views, but check w Property regardless of how you booked your room. Nice Try !!!