I booked a trip to Great Wolf Lodge and there ended up being a gigantic snowstorm and we were unable to make it. I tried calling the hotel for a day and a half and never got through. I even had hotels.com try calling the hotel on my behalf and they were unable to reach them as well. Doesn't look like I missed much because a lot of the reviews say that they have a problem with bed bugs and roaches. Lol
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Great resort great staff
Julie
Julie (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月23日
Aisha
Aisha (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
pascal
pascal (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Imani
Imani (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Ok but could do better
The rooms were decent but they need upgrades. The bathroom was a little small. The food was too expensive for many kids. I will definitely eat out next time. Dinner was OK. Overall trip was a good grands trip.
Ellen
Ellen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
walter
walter (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月18日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Great Stay While Shopping in Williamsburg
Great stay at Great Wolf Lodge in Williamsburg, as always. (We have stayed here many times over the years.) Rooms are nice, and the water park is a blast! Will be returning in the future!
Rodney
Rodney (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Really nice. Had a great time!
Ralph
Ralph (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
Unethical hidden charges and holds
In addition to being a bit costly through Hotels.com, Great Wolf Lodge charged an undisclosed $39.99 per night resort fee after the fact and also charged a $15 plus tax per day parking fee. Totally unethical. They also put a ~$400 hold on my card when I paid through hotels.com a month prior, again without disclosing.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
Plan on hidden charges
I purchased this stay for my family through Hotels.com. I paid for my stay based on the price in the website. When I checked in the clerk informed me of the charge of $15 for parking ( not communicated when I booked) and a $1 credit card approval charge that would drop off after my stay. I asked if there were any other charges and was assured that was all. Don’t trust them! I all of a sudden started getting mysterious charges on my card from the hotel. I checked with the front desk and no one could tell me why I was getting that charge. I requested that the charge be reversed and they said it would. After 2 days it finally dropped off but a new charge showed up. I still have not had this resolved. I won’t return to this hotel and would not recommend it to anyone. I will also refrain from booking on this site any longer.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月14日
Lekeisha
Lekeisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Kathleen
Kathleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Ho
Andrew
Andrew (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Great
Sandra
Sandra (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Friendly staff
AMY
AMY (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Love it
Anna
Anna (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月19日
There are absolutely to many fees
Rose
Rose (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
ONE OF A KIND. Able to get to different amenities without leaving the building. LOVED the hot tub. Great options of activities. On my come back list.