We really enjoyed our stay.
Very comfortable and relaxed atmosphere
RODNEY
RODNEY (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Laura
Laura (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月29日
Peter
Peter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月16日
Lee
Lee (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月25日
Daniel
Daniel (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月11日
Really really overpriced quite disappointing yo spend this much and have a room that resembles a student accommodation
The outdoor pool was nice the bathroom was new but the hotel as tired bedroom decor lacklustre
One staff member was rather rude
And lots of mess and debris
Really wanted to ask for a refund of some sort as it was so expensive
Mrs Amanda
Mrs Amanda (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月10日
Top quality hotel with great character I. The heart of new forest
Aston
Aston (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Mrs JMD
Mrs JMD (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月24日
Pat
Pat (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月21日
Very friendly & helpful staff. Fabulous outside pool area. Would highly recommend.
Vanessa
Vanessa (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月16日
Elaine
Elaine (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月30日
Overall unfortunately disappointed.
The hotel itself is lovely with great facilities. The outdoor pool is wonderful. The staff are friendly and helpful. Unfortunately the room we stayed in was shabby. On check out we spoke to the manager about the damaged wallpaper, the crack in the sink, cracks in the bathroom tiles and the low water pressure. He told us that the room was on the list for refurbishment but they still charged £220 (or near enough) for the room which I think is unacceptable especially as their website says ‘high quality’. We had already paid on arrival so the manager said he couldn’t refund us anything. Quite disappointed as the hotel is in a great location with lovely facilities.
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月24日
Average stay
Our stay was ok but for a four star hotel and for the price we paid we found the room small and it was quite run down. The food and drinks outside were lovely, it made a really enjoyable afternoon. The service was quite slow but that wasn’t a big deal.
Stephanie
Stephanie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月9日
Needed a chilled weekend and we couldn't have picked a better hotel for this.
Beautiful break.
Daniel
Daniel (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年5月27日
Decent hotel but overpriced compared to other options we have stayed at in brockenhurst. Expedia rate is high and didn’t include breakfast. We were made to feel grateful for being fed 3 times despite the high price! Not friendly and welcoming and room small and dated but great location. Better value for money options exist.
Christopher
Christopher (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月26日
Martin
Martin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月25日
Jeremy
Jeremy (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月19日
Great setting and great service!
Great stay. Really friendly staff proving excellent service.
Pool and outside facilities very family friendly and the hotel is in a wonderful setting.
Fantastic breakfast as well. Second visit and we will return.
Jon
Jon (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月12日
Gemma Louise
Gemma Louise (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月6日
Beautiful setting on edge of New Forest
Beautiful setting on edge of New Forest and still handy for a 15 min walk to local shops. A few minutes stroll and you are on to the forest routes and with the wild ponies.
Used gym and jacuzzi and indoor pool. Lovely lounge areas and fireplace to sit and read the paper and enjoy a morning coffee.
Fantastic to have a few car chargers for electric cars on site so quickly recharged.
Annoyingly the “eco-friendly” setting of gym machines mean they turn off and lose your data the moment you stop jogging/ pedalling-need to change that as should allow a 1 minute pause while take a drink.
Spa towels were thin NHS-style towels - expected something soft and fluffier!
TV did not work at all in our room which was a shame. Comfortable stay for a weekend. Easter picture trail for children in hotel.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年3月31日
Lucy
Expedia 真實旅客評價
8/10 很好
2024年3月29日
Peta
Peta (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月17日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月12日
Nicola
Nicola (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年3月3日
Friendly staff but very tired room- towels dreadfully thin, bobbly and needing to be replaced, big chip in bath, headboards all worn. Old fashioned facilities- indoor pool not suitable for a proper swim due to depth and shape - more suitable for young children.