Said I could bring my bike in the room, the room was good, no cockroaches.
Tao
Tao (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
We were in room 308 very nice and clean but the heater was very loud especially at 3am. When other rooms were using what I guess to be the bathroom fan the noise traveled into our room. Quite loud. There was an overwhelming smell of room deodorizer in the lobby & our room.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月26日
Veronica
Veronica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Pattamaporn
Pattamaporn (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Choy
Choy (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Cathy
Cathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月6日
Stay elsewhere
Front desk lady was VERY unfriendly. Like she was bothered because I came in. Didn't want to answer any questions. bad experience
Winston
Winston (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
mary
mary (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月1日
Ants, ants and...poor customer service!
On our first night, we noticed a couple ants in the shower and (knowing better) hoped they'd go away. The next morning, the population started growing and so we went down to the desk to request a different room.
The guy at the front desk said he might be able to get us a different room but needed to wait until housekeeping arrived at 9:15am. He said the room should be ready by 10:00 and I asked him to call me. At 10:45 I went down to ask for an update and he said "Oh, yeah, it's ready". I asked why he didn't call and he mumbled that he was about to call.
NOT ONCE did he offer any apologies for the inconvenience or assistance to help relocate to new room.
DEFINITELY WILL NOT BE BACK and highly recommend some Customer Service training for the staff - especially the guy working Thanksgiving morning.
Eugene
Eugene (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月28日
Experiência Terrível
Identificamos que tentaram e mexeram em nossas bagagens 02 dias seguidos. Apesar de não sentir falta de nada, a gerência nada fez pelo caso. Nenhuma resposta pelo ocorrido. Chegaram a abrir mala, com segredo TSA.
Hotel fraco. Não recomendo.
Carlos Augusto
Carlos Augusto (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Colorado in the Valley!
great location and good breakfast bar
Anthony
Anthony (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Visiting a Friend
Convenient location in Napa. Breakfast was offered daily.
Alan
Alan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Minerva
Minerva (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月9日
Very basic but really clean
Gregg
Gregg (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Dewi
Dewi (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Kaitlyn
Kaitlyn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Tony
Tony (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Great value and location
Perfect one night stay for wedding in Napa!
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
Would go again
clean, friendly staff, conveniently located in downtown Napa with plenty of parking and large strip mall next door and across street with Target, supermarket and everything else you'd need. It's on a major road, but not noisy. nicely surprised at large hot buffet breakfast included.
Lillian
Lillian (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月9日
MATT
MATT (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月4日
Found ants in my room, front desk could send me my receipt but wouldn't, it was incredibly dark inside and outside rooms, weird smell in the room and didn't feel like almost 300 dollars a night, very comparable to motel 6 level hotels