Fast response via e-mail when we needed to contact the Hotel before our trip.
The room was very noisy, we could hear people walking outside in the hall and it sounded like they were inside the room. Very poor ventilation, fortunately we were staying there in autumn, I can imagine it would be insufferable in the summer.
Hard beds and very squeaky bathroom door that didn't close properly, but other than that everything worked. The room was clean and the location is excellent.