Nice friendly reception and check in. Rooms were dated and smelled musty but overall quite clean. Room service food was terrible, even the fries weren't cooked properly, no sauces or butter brought and server was visibly annoyed when I asked for them. Asked to sit by the fire at breakfast told i had to go into the other room where my view was a tray of dirty plates etc. Overall disappointed, especially with the price of the food and the standard.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月19日
Excellent location but slightly tired hotel
The hotel was perfectly situated in the middle of Stirling with parking included and the staff were friendly. The old building was impressive but the general decor and the rooms and bathrooms were tired. Small touches such as better toiletries, some comfort kits, robes etc would go some way to improving the bathroom and better lighting would brighten up the dark rooms. The spa was disappointing but it wasn't a key driver in our decision to stay here so not a big deal - I would advise against booking if the spa facilities are important to you. Breakfast was really good and plentiful but would benefit from having fresh coffee available rather than from a machine.
Jodhi
Jodhi (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Great time in Stirling
Kenny
Kenny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Lovely hotel below castle at very reasonable price
Very easy to find, secure parking inside hotel grounds, interesting building (ex school), gym and fitness centre, very nice rooms and friendly helpful staff.
Avoid restaurant, Scholars, for dinner, many places close to hotel.
Robin
Robin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Great Staff
Staff are very friendly and extreamly helpful. They went over and above expeceted service. Excellent customer service.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Short Stirling break
Disappointed when checking out to discover I had been charged for a meal my daughter and I never had!
Receptionist apologised and hopefully the amount has now been recredited to my account.
Communication prior to arrival was poor - I advised I would like to bring along my dog, but did not hear this had been agreed even despite calling to check before arrival. My call was never returned. However, on arrival, this had been arranged and all was OK.
Marjory
Marjory (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Good location. Nice hotel. Peaceful relaxing break. Close to everything unless you can't do hills. Plenty stops on the way up for breaks though.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
Rodinei
Rodinei (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Great hotel
Lovely clean hotel with a great pool & our Grandson loved going in the observatory & want to know when we will be going again.
Matthew
Matthew (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Todo estuvo excelente lo único malo fue que el elevador no funcionaba
Carmen
Carmen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Amazing Dog Friendly Stay
My first time back at The Stirling Highland Hotel in about 12 years and my first solo trip. This was also my first time staying overnight with my dog and I was met with nothing but friendliness by all the staff I encountered. Once I checked into my room I was met with a dog bed, food and water bowls, along with a packet of treats for my dog (which he loved!!)
My first morning at breakfast, the staff member that was stood welcoming guests directed me over to the part of the lounge that is dog friendly and also very kindly offered to wait with my dog whilst I went to get my breakfast from the buffet.
Throughout my stay I felt very looked after and welcomed. Staff both in passing and delivering room service were kind enough to stop and make a fuss of my dog (which he loved!) He was very much a looked after guest himself.
I will definitely be staying at The Stirling Highland Hotel with my dog again and would 100% recommend it to other dog owners.
Estelle
Estelle (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Elisabet
Elisabet (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Beautiful hotel!
We had a lovely stay at the Stirling Highland hotel! It was an easy walk to the sights we wanted to see and very conveniently located to many shops and restaurants, as well as pubs! The rooms we had were very neat and tidy and the courtyard of the hotel was beautiful. The hotel also offered a delicious breakfast which we greatly enjoyed. We had a wonderful time!
Terri
Terri (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月29日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Stirling highland hotel
Great location , decor was dated and lacked atmosphere bathroom could do with a major upgrade
Christine
Christine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
william
william (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Lorraine
Lorraine (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月23日
Marcia A
Marcia A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Beautiful building
Beautiful historic building located withing walking distance from shops, restaurants, and castle. We had a guest with a mobility scooter and he was able to access all the sights from the hotel. The rooms are comfortable,clean and nice. Convenient parking onsite.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月16日
Not as good as it used to be!
Radiator in room not working, hotel full so couldn’t change room. Window also didn’t fully close so draughty. Contacted receptionist, and after maintenance man couldn’t fix radiator was given a portable electric heater which helped. Room was also a little shabby with chopped pain on radiator and wallpaper around it a little loose. Paint work on stairs also needed some attention. Not as nice for a 4 star property as it used to be. However, breakfast and leisure facilities excellent. Parking and location also good.