It was an okay stay for the most part. The room could've been a little cleaner. There was a french fry on the floor and my son didn't use the blanket because there were what looked like blood stains on it. The people next to us must have had a little party or something because it was really loud as we were trying to go to sleep. In the morning we were woken by doors slamming in the hall. We found out about the pool only when we checked out. We were only there for one night, so didn't complain. The breakfast was really nice with lots of options including eggs and sausage.
Theresa
Theresa (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月31日
Good staff, bad property.
The staff is good, however the property is old and dilapidated. The room was dusty and I got allergies that I’m still dealing with.
Shveta
Shveta (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Not a pleasant stay
No hot water in room. Coffee maker in room was missing parts and was unusable. Sheer curtain had rips in it. One of them was missing.
Douglas
Douglas (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月10日
Good, with a few problems
The room was comfortable and large. I appreciated the free breakfast buffet with hot eggs and sausage and a waffle maker. The staff were all around very good! A few gotchas are: bathrooms need a refresh, the business center did not have a working printer though a printer was right there and I was told the computers were only for browsing - needs a printer, the exercise room, though small, was good enough, except tiles coming off the floor were a trip hazard and the treadmill program didn't work; internet kicks you off after not very long and you have to keep re-connecting to the wireless. However, I would stay there again.
Michael
Michael (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
renee
renee (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Megan
Megan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Cynthia
Cynthia (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
JOAN
JOAN (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Nice place was quiet and restaurant was great as well
Chance
Chance (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月23日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Convenient for visiting Harpers Ferry NHP
This location was the perfect spot to spend a night on our road trip to Harpers Ferry and Shenandoah. Cozy and great price!
Kaylee
Kaylee (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Good location, but three bldgs
The location was great! Not far from town and easily accessible. The staff was nice. Our room was clean (except for coffee grinds on the table in our room). Breakfast had waffles, which was nice. The pool was chilly! But kiddo had fun. I didn't realize there were three buildings. We did a lot of walking back and forth, not staying in the main bldg.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Nice quiet setting. Front desk employee was efficient and very pleasant to deal with during check in.
Kathy
Kathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Friendly and helpful personal. Clean room and bathroom. Nice breakfast. Slept well.
Karen
Karen (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Nice stay
Was in town for family reunion hotel staff friendly. Breakfast buffet very good. Hotel very clean
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Wonderful weekend to visit family
Very nice the breakfast is very good the hotel very friendly and clean
Michelle
Michelle (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Faye
Faye (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
Nightmare in Harper's Ferry
We booked a suite room with 1 king bed. Upon arrival I requested a higher floor room if possible. Not only I was given a room in the basement, but it wasn't a suite (just a standard room with a king bed and the room is next to the pool so there was a strong smell of chlorine in the room. I was thoroughly unsatisfied with our stay. Also the breakfast scene is pretty shameful too. All the food items were running low to none and constantly had to hunt down the breakfast attendant in order to ask for coffee, pancake batter, yogurt, juice and than wait around 30 minutes for them to show up. It was a total poop show. With the money they are charging, I was expecting better service from these folks. Not worth the stay here.
Karuna
Karuna (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月31日
It’s as bad as the reviews say.
It’s old,but it can be old and clean. The whole place is dirty. Clumps of dust behind the treadmill. Cobwebs all over the brochure stands. Hallways don’t looked like they been vacuumed in months and is full of trip hazards and tears. Pool view suite. Dirty. We cleaned and sanitized it all before we brought our stuff in. The walls have what I assume is blood on them and I don’t even want to guess what was on the walls in the bathroom near the tp holder beside the mold on the door frame.requested our room get cleaned the next day and no one came. As a lot of other reviews there is definitely some moisture smell in the room that’s pretty gross. All of the outlets needed to be replaced because plugs just fall right out of them. I went to plug in the lamp since the plug was 3/4 of the way out, and it made a huge spark. It would cost like five dollars to replace all of the switches and outlets in that room,plus it’s across from the Maint shop. Door to pool just has residential bedroom lock so no security. Big gap around it that glows at night from the pool lights. Pool is not clean. Not that i would have went swimming but there was algae on the walls. I’m pretty sure the pumps were off because I didn’t see any movement in the water and No smell of chlorine. If you turned on that exhaust fan in the pool room, the rooms attached may not be so full of moisture. Maybe open the retractable roof once a day to let all of the humidity out.