Last month, I booked two rooms of the Ibis Hotel located at Princess Street, Manchester. When I arrived at night on 13 July 2019, the receptionist told me that there’s no room for my family due to their technical problems of online booking. He told us there’s no alternative but move us to another hotel at Portland Street. Since it was about 11:30 pm, we had no choice at all. We had to carry our baggages back to car and drove there. All along, there was no assistance from the hotel. The attitude of the staff made me feel that it was my fault. I was sorry to my family and such experiences had really ruined my holiday mood. I would like to lodge a serious complaint here.
A nice budget hotel for business trip. Walking distance to the city hall and shopping mall.
Li
Li (6 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2018年10月29日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Value for money
Good location and comfortable hotel. Breakfast was good although probably not worth the money. Cant have any issues otherwise. Good location for getting about manchester whether by foot or tram etc
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
Nice place for a stopover in Manchester. The staff were really excellent and friendly. 12pm checkout and the baggage storage made things much easier. Everything was great with the room.