There is poor room service. and poor front desk service.
Also, serve foods that are expired.
Hafizur
Hafizur (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Breakfast lacking
First morning we were there we went to breakfast at 8:20 am and there were no eggs available. Stayed in the dining room till 9 and no more were ever brought out.
Cindy
Cindy (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Sara
Sara (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Super comfortable mattress!
One of the most comfortable mattresses I have ever slept on! The pillows were lacking in size and comfort, but the bed made up for it. The staff was awesome and super nice! I would stay here again, as it is a very convenient location.
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Curt
Curt (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
The room was great especially for the price. Exactly as the picture showed.
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Hyeok
Hyeok (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Jose
Jose (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月25日
Staff super friendly! Very clean! Little rundown wallpaper peeling, Windows won’t stay open. Lamps and power in between beds not working
Kristin
Kristin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Marthe
Marthe (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Would stay again
The room was very nice, but had a 2 inch gap at the bottom of the door and we had to fight with the lock to get the door locked. Other than that, the room was very comfortable. The front desk was friendly.
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月20日
Courtney
Courtney (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月17日
The night front desk personal, a tall, dark, young woman she does not know good customer service and shouldn’t do the job. Poor poor service, rude, bossy and proud.1
真實旅客
4 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年10月16日
Hyeok
Hyeok (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月12日
L’établissement manque beaucoup d’entretien il semble y avoir un laisser aller sur la maintenance en général des lieux
annick
annick (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月12日
Mary
Mary (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月10日
Sokunroath
Sokunroath (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Hafizur
Hafizur (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月8日
Over charge disaster
It wasnt very dirty and the fact that they charge us $200 on my girlfriend credit credits card for pet charge when we only stayed one night. Too top it off no water for the whole day we did stay and did not get told when we called to make sure our reservation was in. Not even told at check in, which was a nightmare the girl was very unorganized, we found out by a sign posted. This is one of the worst hotel experiences we have ever had. We requested someone contact us when we left over the horrible experience and have called since requesting the same and still never heard anything. Got way way over charged for our one night stay. If i wanted to pay $500 for a night this is never a place i would choose for that. Completely unacceptable, unprofessional service and trash condition of the hotel. Management (if there is any) should be ashamed allowing what was once a beautiful hotel (a decade plus ago when i stayed before) to turn into such a pile.
If you travel to this area DO NOT STAY HERE!!!!!! For Saco Maine I expect way better. I’m surprised the city officials haven’t closed this place down. They should!