I chose this location because they advertise it as having EV charging. After checking in I was told they only had Tesla chargers, and on top of that billed me $50/nt for parking.
For a "non-smoking" hotel the room I was assigned smelled like a geriatric smokers' lounge (and the powet outlet didn't work). After complaining they moved me to a new room which was better.
The bathroom fan sounded like a gas engine windblower - could use some upgrades.
Overall it's not very "Luxe" as the name implies, and I regret spending $50/nt on parking, plus a $34/nt resort fee, on top of the $250/nt I spent on the base rate.
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月29日
The room had that terrible smell of cleaning solvents that gave the room an uncomfortable stench... The room felt underfurnished and just noyt the kind of space I wanted to spend any time in... TV was small for the scale... and only hand towels in the shower - hanrdly enough towel to dry myself.
Dejager
Dejager (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Love the personal service at The Luxe Sunset!
Dr.
Dr. (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Florian
Florian (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Rafael
Rafael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月24日
Spacious rooms, nice pool and very courteous staff
Theo
Theo (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月17日
Bobbi
Bobbi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年8月12日
I booked months in advance and specifically needed two beds in my room. When we arrived to check in, reception informed us that due to a toilet problem, they had only a room with one bed. I’m a very light sleeper and husband snores so was very disappointed. They offered a cot/rollaway bed which they delivered but it came only with sheets and no bedspread/comforter. There was only a wool blanket in closet. Blanket was scratchy, heavy and rollaway bed was very uncomfortable and creaky/noisy. Main bed in room also was very noisy as it creaked every time I moved. Room was facing street and there was a lot of street noise.I got very little sleep both nights Electrical outlet on nightstand was not compatible with my iPhone charger. Tried to get a quick bite to eat in bar before an event but only one person working there so we gave up and had to order room service which was rather slow. Staff overall was nice/friendly. Parking fee of $49 per day to park our car seemed high plus needed to tip every time we went out as the valets had to get our car. Pool was kind of far from our room so we never made it up there. Had not realized hotel had two separate buildings. We got the older more worn building. Decor was a bit dated and dreary in room. I would not recommend it.
Christine
Christine (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月9日
Motel Quality, Resort prices.
This property has so much potential, but unfortunately, they have spent all their effort on the lobby. The rooms immediately make you feel like you are in a motel and smell like them too. The dinginess, the smell, the awkward use of space, and the micro shower are all not worth the $400+ nightly price tag.
Kristina
Kristina (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月9日
Elvis
Elvis (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月8日
Our room was infested with ants. They were all over the bed sheets, counters, and floors. We called the front desk to report the problem in the morning before we left the room. When we came back at night they had taken no action as the ants were all over the room. They finally moved us to a different room in the middle of the night but we found dead bugs in the sheets in that room too. The manager I spoke to did nothing to address our complaint.
Hengameh
Hengameh (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月5日
We had a wonderful stay at the luxe. The service was really good and the rooms were nice and spacious. The only thing I noticed was a little wear and tear in the hallways and rooms. It could use a fresh coat of paint. The rooms were a little dark and the bathrooms had poor lighting. Other than that, great stay!
Vivian
Vivian (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月4日
I love staying at The Luxe Hotel. It’s my home away from home. Alex and Jocelyn always take such good care of me. This time I travelled with my 5 month old puppy and he was treated like a VIP.
Toni
Toni (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月4日
Hotel mit sehr schöner Pool und Garten Anlage. Sonst in LA fast nicht zu finden. Etwas in die Jahre gekommen. Zimmer wurden (und werden noch) renoviert. Lauschiges Restaurant und Bar. Zentral gelegen.