Bathroom too close to the next building. Have to close the curtain of the window but the bathroom is a bit small
James
Hotels.com 真實旅客評價
10/10 完美
2015年6月2日
Nice location and staffs
Walking distance to central shopping area! All the staff are very helpful and friendly and I definitely will stay here for my next trip in London!
Ellen
Hotels.com 真實旅客評價
10/10 完美
2014年7月24日
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2013年11月1日
great location
nice hotel with reasonable price, good location, just few mins walk to underground and Selfridge
may
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
Dominique
Dominique (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
geir
geir (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
The staff are very friendly, location great. Enjoyed a wonderful stay and will come back again. The only issue is the rooms are tired and could do with a refresh. The bed mattress could be more comfortable.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月18日
Payment
Overall we had a comfortable 2 nights and slept very well. The staff were friendly. Location was very good being very central.
However, after check out and arriving home I found that they had not removed a pending amount of £325.00 and have since needed to contact my back to remove it. They also took an additional £26 from my bank which was a service charge. On leaving I had requested not to pay this charge and they agreed not to take it. I have been promised that this will be repaid, but as yet this has not happened.
To summarise, a nice place to stay, but advisable to check your bill and bank to be sure payment is correct. Make sure you have not been charged any extra payments that you have requested not to pay.
I have not ever given any establishment a poor review before but what was an enjoyable couple of days was marred by the stress of trying to sort out the disorganisation regarding payment etc.
MR M J Watts
MR M J Watts (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Good Location for Central London
Great location for our City break stay
Good Breakfast choices available
Friendly attentive Staff.
Paul
Paul (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月7日
Joakim
Joakim (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月21日
Going backwards
I have used this hotel a lot in the past and has been very good but the rumour had on this occasion was not very good, the bed and the mattress were very small and very uncomfortable, the breakfast has now become a bit of a con also . I did say something to the girl on reception, but she looked at me as though I was speaking Japanese, I think I will get this hotel a break for a few years.
Adam
Adam (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Michael Holte
Michael Holte (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
BRITT-MARIE
BRITT-MARIE (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Perfect stay as always
It’s my 4th time staying in this hotel.
Perfect as always, great and very helpful staff, super clean and beautiful cozy room, amazing location just a few steps of the Marylebone High Street.
Many thanks and see you next time
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Agnete
Agnete (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月18日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Hotel was nice small hotel. Very good location. Nice breakfast. Hotel room was pretty small and the toilet was cold. Otherwise nice
Maria
Maria (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
The property seems tired in parts and my room had a funny smell. The staff were attentive and helpful but the bar and restaurant prices were expensive so I ate all meals locally. Even the tea and coffee was excessive.
My room didn’t feel the level of superior luxury I am used to in this price range
Ian
Ian (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
The property is well kept and very clean. The staff are extremely polite and eager to please. The property is about 15 minutes walk to the Baker Street underground. There are numerous restaurants and pubs along the route to the underground. The full English breakfast is substantial and well-prepared. My only complaint about the property is that the mattress was too soft (for me). More than that, the mattress seems to have been of poor quality, so that for someone my size (100 kg), the springs could be felt. The hotel tried to resolve this problem by supplying extra padding on top, but it gave minimal relief.
Stephen
Stephen (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
4th stay here. Excellent and professional staff 24 hours a day. Great choice every time.