Great place, have stayed there before, will stay again.
Jon
Jon (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月24日
Michele
Michele (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
David
David (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
First time
The only issue I had was my room was next to a mechanical room which was noisy, pool was nice, breakfast offering was extensive.
Joseph
Joseph (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Daniel
Daniel (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Tom
Tom (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Won't stay again.
The bed was clean, but the bathroom had paint peeling off the walls, a rusty mess at the bottom of the toilet and an ancient shower head. Mold on the bottom of the shower curtain and in the grout wasn't pleasant. Not where I want to spend $100 to spend a night. Also, the envelope begging a tip for the cleaning staff was tacky.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
I don't understand Why they charged my credit card 100 dollars for incidental expenses instead of just having it on file incase there were any such charges.
Steven
Steven (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Great place to stay
Pool was great, hot tub was great, really close to downtown Grand Haven. Restaurants all over to choose from.
Richard J
Richard J (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Elisa
Elisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Donald
Donald (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Great Breakfast
Our stay was met with a lobby full of adults and children for a Halloween Party. This was a special event the hotel ran. We had no idea about this when we booked our room as part of our anniversary. We were hoping for a quiet and restful stay. There were too many to enjoy the pool and hot tub and children crying and running in the hall impacted enjoying the hotel. Our room was okay the breakfast was great and enjoyed the decorations by the breakfast hostess.
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Dan
Dan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月2日
Horrible service & horrible explanations 2 guests
We ended up not staying because of the women behind the desk, after her very rude demour from the start, ended up calling me and idiot & she kept shrugging her shoulders at me with full on attitude and then crossed her arms and said oh well not my problem. I even told her mam I think that we are not understanding each other and she continued to say no your an idiot and I'm explaining myself just fine. After trying to get a refund from hotels.Com as well as BayMount I was denied FROM THE WOMEN THAT CAUSED IT all. Not sure how that makes sense to ask the person that acted in such a manner to refund the customer that didn't end up staying because of the way she was speaking and acting. I normally never have an issue with this hotel. This women was horrible and I will never stay again. Nor use hotels. Com due to the lack of help in getting my money back for a stay that didn't happen.
Tina
Tina (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月1日
Safe and Homey
feels safe and homey
Debra
Debra (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
margaret
margaret (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Great hotel
The staff was so friendly, amazing pool, super clean room, and breakfast was better than most! This will be our go to hotel when in town.
Kelly
Kelly (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Great location with plenty of places to eat and shop. Service is spot on very helpful and friendly people. Will be staying here again.
Travis
Travis (6 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
The hotel was not good. Hot tub was ice cold, bathrooms were very small and tight. They didn’t clean our room at all. The bed was very hard to sleep on, it felt like you were sleeping on a rock. Every morning when we got up our backs hurt. Would not stay there again.