It was terrible, way over priced for how run down and dirty it looked, the furniture was old and falling apart, fabric was dirty looking & torn, and the beds were hard. Slept terrible it was noisy with the loud traffic going by outside and every time a person in the room next to us used there bathroom it was so loud it sounded like construction going on next door.
Worst stay I’ve had anywhere, especially for how over priced it was! It should have been Motel 6 price.
Very disappointed!
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月11日
Won’t stay here again!
The property was okay and in a good location but outside the trash cans were full the entire weekend, never picked up for 3 days!
The hotel is on the older side which we don’t mind but it was dirty!
The room carpet and furniture wasn’t clean especially the bathroom! I had to disinfect everything and clean! I was too embarrassed to ask to be moved.
The price was okay but on the expensive side which should be because they don’t seem to take well care of the hotel.
The other issue we experienced was the elevator not working and when we asked the front desk the lady said “oh yeah that is normal. Sometimes our elevator stops working and it needs to be reset but we have stairs”.
I stood there with my hands full of bags and my kids…. I literally had to ask her “so will it get fixed”? And she hesitated to respond so I just said: “can you please call someone”? I have two kids and grocery bags and we’re on the 3 floor so we can’t do the stairs. She finally said yes and it hit fixed in about 30 mins. But serious okay I had to ask her?! Wow
The only thing nice was again the location and the fact that they give you two complimentary drinks to 2 adults if checked in with the exception of the day you checks out.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
A quick one night trip. Convenient location!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Allenson
Allenson (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Rachel
Rachel (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
It was decent as we were passing through. We did find dirty socks in our room
Leonard
Leonard (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月7日
This property is nothing what you would expect from Embassy Suites! It’s dirty, rundown and very much in need of remodel. I have no problem with old hotels, but dirty is a different story. Finger prints on windows, stains in bed and very dirty fraying carpet with dust build up in corners. Stay away!! Embassy Suites (Hilton) needs to do better!
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Not worth the price
The room was not very clean. The bathroom had hair on the floor and in the tub upon check in. We were very busy or I would have requested a new room or cleaning. The air conditioner ran constantly and we could not get it to turn off nor get the heat on. We were freezing and had to sleep in jackets.
Shannon
Shannon (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月20日
Meh. Could be a lot better.
Check in was late as they were short staffed. Room cleanliness was very sub par. No liners in any of the trash cans or anything. Beds are too firm and uncomfortable.
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月15日
Not worth it anymore!
Terrible stay. The room was poorly lit. The floor was incredibly dirty. To the point it made the bottom of my shoes black. It took over 10 min before the water would even turn warm. Almost 20 min before it was hot. Lots of noise from other customers. Over all it has made me realize that staying in any hotel is just not worth it anymore. For the price and all other inconveniences, its just not worth it.
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Out of everything
The stay was one of the worst. We arrived to check in at 4 and were told rooms were not ready. Soon the lobby filled up with others in the same boat and we all waited over an hour to get checked in. No apologies nothing offered. They only gave us one key because they were out. The room smelled of mildew. I woke up in the morning with weird bumps on my neck. The body wash in the shower was empty. For breakfast nearly every ketchup bottle was empty. This hotel seemed to be out of everything. I made my concerns known in the morning when I checked out and she didn’t seem to care just made excuses, no apologies. I asked if she could offer a discount and she said no.
Rebekah
Rebekah (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月11日
Terrible…very very disappointed
Monique
Monique (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月27日
The breakfast was limited options. No bacon or muffins. The check in was slow. There was no one to greet me and when the staff came back, they did not acknowledge me and had a discussion with a co-worker. The hotel in general seemed unkept. Will not return, lots of other options for the same price or less.
Anita
Anita (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月26日
Sheets had tears and bathroom wasn’t very clean
Marianne
Marianne (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月23日
Carl
Carl (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
Okay for a night
Hotel really needs an update. Room worked for 1 night with 2 smalls kids. Couch cushions were tearing at the seems and chairs had paint peeling.
Bruce
Bruce (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
April
April (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月9日
Takahiro
Takahiro (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月4日
7.0
It´s ok. Maybe a 7 overall. Need a little maintance
Juan
Juan (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月3日
Do not stay here. The whole place is old dinghy and smells of urine. Tiles are loose in the bathroom, wall paper is pealing off, pool is dirty. There are much better places to stay.