The desk clerk, J, was kind, courteous, and helpful in all things.
Timothy
Timothy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Connor
Connor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月10日
Sue
Sue (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
No front desk person
I arrived at the hotel around 2:15 wanted to see if I could check in a bit early. I stood at the front desk for at least 10 minutes waiting for someone to check me in. A customer sitting at the bar saw me and asked if I was checking in and replied yes. He said knock on the door maybe someone will come out to help you. I knocked on the door but no one came out. I continued to stand there and wait. My husband came in (he was waiting in the car) he asked if I checked in and I said no one has come to the front desk yet. By this time it was probably 15 min I told my husband that I had knocked on the door and no one answered or came out. He went to the door and knocked very hard and loudly and a minute or 2 passed and a lady came out to finally check us in. I was just annoyed at that point and wondering why there was not a response the first time that I knocked a the door. I get it it there is probably other things that need to be done in the back room, but I would assume that you do have a camera at the front desk to monitor activity at the desk so that your can take care of customers.
Cynthia
Cynthia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
dan
dan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Barbara
Barbara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
Always enjoy staying here! Very clean and staff is always friendly and willing to help!
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
David
David (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Very nice easy access hotel on I-80
Stopped here 3 times within a month and requested a ground floor king. Ended up with the same room each time which was great but also gave me time to find any flaws. First. - the staff is amazing. Friendly and very efficient. Front desk and restaurant- prefect Midwest charm.
The hotel is very new and surprisingly very quiet considering it was hosting quite a few construction crews from a far enough away building site. The room was very comfortable with an interesting and clever layout. Bed was very good and blackout blinds left no irritating gaps.
Some very minor things - coffee maker didn’t work and as it was morning and too late to ask for a replacement I didn’t bother (it was replaced by my second stay). The foot rest in the shower wasn’t stable and I did mention to the front desk as that could be a safety issue. That’s all! All in all a prefect convenient stop off 80. Much easier in and out than Davenport or Iowa City.
Julia
Julia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Comfy beds, sofa in the room that can act as a bed for a little one, clean facility, friendly staff. We always stay here when we have soccer tournaments.