The room was not ready at the 3pm check in time. Returned at 4pm to check in and the front desk had to leave to go find out if the room was ready. While outside waiting for the room to be ready, several hotel staff were sitting outside smoking. The Premium room was advertised as a larger room but it was really just an upcharge for an extra chair. Not impressed all around.
Joanna
Joanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月2日
My room had garbage under the bed mirror was so streaks no pool towels on one side of hotel elevator didn’t work. Ice makers didn’t work. There was a side door broken. The staff at the front desk didn’t seem to care about any of my issues. I have been coming there for several years and staying at this location. Maybe I need to change it.
Leslie
Leslie (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
My room wasn't ready at check in, but that's okay. They need more handicapped parking at this site.
Betty Jane
Betty Jane (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
The room was really clean and comfy. Breakfast was really great. There is Also Longhorn restaurant attached to the hotel, you just need to walk in through the hotel lobby.
I really liked everything there.
Abolfazl
Abolfazl (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
The only suggestion would be to fix the carpet in the ground floor hallway. It is wrinkled and sunfaded. Otherwise a good visit.
Frank
Frank (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Really enjoyed the restaurant on site.The staff was friendly and kind.
MARYANN
MARYANN (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月7日
Family fun
Staff was accommodating when we arrived, our room was next to a very noisy neighbor and we requested a changed immediately. We were put into a different room with zero problems. Both staff and guests were friendly at all hours and areas of the hotel when our 3 year old wanted to run into the elevator or have fun in the halls. We were greeted with all smiles, this hotel will be our preferred stay when we are in the area!
Dustin
Dustin (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月3日
Greg
Greg (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
Annette
Annette (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月26日
Friendly Staff checking us in. However, checking out staff did minimal conversion with no Thank You for staying with Holiday Inn. Rooms were clean and Breakfast was nice. Didn’t use pool area but it was nice size and a good fitness room.
Hollie
Hollie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月21日
Two days was two to many.
Our room was not clean and still had the do not disturb sing on door from previous guest. The front desk changed our room to cover the issue. We stayed two days total. Room service did not clean our room at any time. The only time they wanted to clean our room they knocked on the door the morning of our check out even though we were still in our room. We asked for replacement towels from the front desk since the room was not cleaned. They said to sit the old towels outside the door. They towels were never picked up and still there when we were leaving the next day. The pool is VERY nice. Other than the fact they have no towels cleaned and stocked in the pool area. No towels Friday, Saturday or Sunday morning. When asking the room service manager about it. She replied that they are just now getting started on it.