Would definitely not recommend this hotel for the following reason: 1. The location is pretty far from Victoria Station, around 12 minutes walk, and you have to check in with the hotel across the street. 2. The towel they provided is very dirty, the towel was somehow yellowish, with stains. 3. There is no lifts, so beaware if you are carrying big luggges. 4. The room is extremely small, you can only open one suitcase, and after you open it, you can't open the door. 5. There is no chair in the room. 6. Even though they said the provide "complimentary luggage storage", they leave it at the open space of the hotel, at a corner inside the hotel, where anyone could have saily taken the luggage. If you want them to tag the luggage and take it inside, it's 2.5 pound per piece. 7. The pillow was really flat, as if you were sleeping directly on the bed. 8. The receptionist was very unfriendly, only the luggage guy was friendly. 9. The check out time is strictly 10:30, they charged 10 pounds per hour. With this price, would defintely not recommend or stayed again.