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City Gate Serviced Apartments

4.0 star property
Apartment within easy reach of Tower of London

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Photo gallery for City Gate Serviced Apartments

Full-sized fridge, microwave, coffee/tea maker
Iron/ironing board, free cots/infant beds, free WiFi
Front of property
LCD TV
In-room dining
When you stay at City Gate Serviced Apartments, you'll be a short five-minute drive from Tower of London and Tower Bridge. Apartments feature bonuses such as kitchens and washers/dryers, along with sofa beds and LCD TVs. The property is only a short walk to public transportation: Whitechapel Underground Station is 5 minutes and Whitechapel Overground Station is 5 minutes.

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry facilities
  • Refrigerator
  • Kitchen
  • Free WiFi

Main amenities (2)

  • 11 apartments
  • Luggage storage

Feel at home (6)

  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Television
  • Washer/dryer
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

Apartment, 1 Bedroom, Terrace

Highlights

Terrace
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Sofa bed - single
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Double Sofa Beds OR 1 Double Bed

Superior Apartment, 2 Bedrooms

Highlights

Separate dining area
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Sofa bed - single
2 bedrooms
  • 68 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Superior Studio Suite, 1 Bedroom

Iron/ironing board, free cots/infant beds, free WiFi

Superior Studio Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Sofa bed - single
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed and 3 Double Sofa Beds

View all photos for Superior Apartment, 1 Bedroom

Iron/ironing board, free cots/infant beds, free WiFi

Superior Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Sofa bed - single
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Double Sofa Beds OR 1 Double Bed
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About the area

Map
234 Whitechapel Road, London, England, E1 1BJ

What's nearby

  • Liverpool Street - 4 min drive
  • Tower of London - 4 min drive
  • Tower Bridge - 4 min drive
  • London Bridge - 6 min drive
  • The Shard - 7 min drive

Getting around

  • London (LCY-London City) - 13 min drive
  • London (STN-Stansted) - 40 min drive
  • London (LTN-Luton) - 51 min drive
  • Heathrow Airport (LHR) - 72 min drive
  • Gatwick Airport (LGW) - 79 min drive
  • Shadwell Station - 13 min walk
  • London Cambridge Heath Station - 17 min walk
  • Limehouse Station - 22 min walk
  • Whitechapel Underground Station - 5 min walk
  • Whitechapel Overground Station - 5 min walk
  • Bethnal Green Overground Station - 8 min walk

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Costa Pronto - ‬3 min walk
  • ‪Mouse Tail Coffee Stories - ‬2 min walk
  • ‪Rinkoff's Bakery - ‬4 min walk
  • ‪The Blind Beggar - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

City Gate Serviced Apartments

When you stay at City Gate Serviced Apartments, you'll be a short five-minute drive from Tower of London and Tower Bridge. Apartments feature bonuses such as kitchens and washers/dryers, along with sofa beds and LCD TVs. The property is only a short walk to public transportation: Whitechapel Underground Station is 5 minutes and Whitechapel Overground Station is 5 minutes.

Languages

English

At a glance

DONE

Property size

    • 11 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; check-in end time: 8 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 72 hours before arrival with check-in instructions; access will be through a private entrance
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Microwave
  • Coffee/tea maker

Bedrooms

  • Single sofa bed

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries

Entertainment

  • LCD TV with satellite service

Laundry

  • Washer/dryer

Pets

  • Service animals only (pets not allowed)

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 rooms

Fees & policies

Refundable deposits

  • Cash deposit: GBP 300.00 per week

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.
This property is professionally cleaned.

Also known as

City Gate Serviced Apartments Apartment London
City Gate Serviced Apartments Apartment
City Gate Serviced Apartments London
City Gate Serviced Apartments
City Gate Serviced Apartments London
City Gate Serviced Apartments Apartment
City Gate Serviced Apartments Apartment London

Frequently asked questions

Does City Gate Serviced Apartments offer free cancellation for a full refund?

Yes, City Gate Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at City Gate Serviced Apartments?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at City Gate Serviced Apartments?

Sorry, there's no on-site parking at City Gate Serviced Apartments.

What are the check-in and check-out times at City Gate Serviced Apartments?

Check-in start time: 3:30 PM; check-in end time: 8 PM. Check-out time is 10 AM.

Does City Gate Serviced Apartments have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a fridge and a microwave.

What's the area around City Gate Serviced Apartments like?

City Gate Serviced Apartments is a short 5-minute walk from Whitechapel Underground Station and 13 minutes' walk from Brick Lane.

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City Gate Serviced Apartments Reviews

Reviews

7.2

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Fair

Très décevant, ce n'est pas un vrai 4 étoiles !
Je ne comprends pas que cet appartement soit évalué à 4 étoiles et que Hôtel.com le recommande. À notre arrivée, la personne responsable n'était pas présente pour nous accueillir et ne répondait pas au téléphone ni au texto. Il faut payer comptant seulement. Une fois l'argent encaissé, plus possible de joindre une personne responsable. Aucun retour d'appel ou texto. L'endroit est très bruyant les murs sont en papier et il y a eu des party le vendredi et le samedi soir de 11h00 pm à 2h30 AM. Les ordures ont été ramassés seulement 2 fois en 10 jours, ce qui a attiré des rongeurs dans l'appartement. Nous avons été 2 jours sans papier de toilette et pour 5 personnes, nous avions une grande serviette et 2 serviettes à main... Les palmes des ventilateurs étaient gris tellement il y avait de la poussière. Je ne recommande pas cet endroit. C'est un attrape touriste.
Martin, 10-night trip

8/10 Very good

3-night trip

6/10 Good

No bedbugs, no cockroaches, friendly people working there, excellent kitchenette - but broken window blinds, one sheet per bed, the worst reno I have seen in years and beside a hospital, with medi-vac helicopters several times a day (and night), and ambulances 24/7. It has its positives (price...), but is a no illusions place to sleep.
8-night trip

10/10 Exceptional

I was a bit worried for the bad comments about the management of this place but I honestly have to say that our stay was very nice. The manager, Robert, was very friendly and helpful. The location is ok (for the price) and the conditions very good.
JAVIER, 2-night trip

8/10 Very good

Confortável e bem localizado
O local ao redor não é muito bonito, mas é seguro, perto do metrô, de um grande mercado e próximo do centro. Não tem elevador nem recepção, mas fomos muito bem recebidos pelo proprietário na porta do local comunicando com ele via Whatsapp.
4-night trip

6/10 Good

the new manager is nice; but the property is noisy
Earlybird, 5-night trip

8/10 Very good

Appartamento ottimo per visitare Londra
Vicino alla stazione di Whitechapel del metrò e alla fermata omonima del bus 25 Spazioso per 4 persone, famiglia con 2 bambini considerando che siamo a Londra Non ha l'ascensore e la vicinanza dell'ospedale si fa sentire di notte, visto che le finestre sono vecchie ma l'appartamento è ben fornito sia per la parte cucina che bagno. Non avuto risposte alle mail ma il personale si è dimostrato sempre disponibile al telefono anche per un check in fuori orario Ringrazio la struttura per averci consentito di lasciare i bagagli l'ultimo giorno.
4-night trip

6/10 Good

6/10 Good

Room was not suitable for six people, looked nothing like the photos, not enough real beds for six people, three chairs that pulled out into very hard beds, only two chairs at the dining table, one of the chairs was barely holding together. Would be comfortable for three people but not six. Property did not reply to any of the questions I posted.
wendy, 4-night trip

8/10 Very good

Joacim, 3-night trip

2/10 Poor

Not impressed unfortunately
Ok so to start... My room wasn't the w one as shown in the picture. I had no curtains so the sun was streaming in early. I complained but nothing was done. Next a mouse kept me awake most of the 2nd night culminating in it climbing over my pillow at 2am! Needless to sat I didn't get any sleep. Complained but not much was done. They said they'd sent out an exterminator but there were no traps set. The price was bizarre. I paid one price to hotels.com but the receipt the apartment gave me was much less! So I don't know what's going on. The location was handy
James, 3-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Nice staff, not so great everything else.
I feel the minimum you should be able to accomplish if you're renting out rooms for people to stay in is to have a working toilet seat. After complaining it still couldn't be fixed or replaced. They need to just buy a new toilet so that they can get a seat that fits it. Every time I sat down the toilet seat slipped off to the side, really aggravating . Paperthin walls, tile floors that make noise no matter if you're barefoot or in stilettos. The place really needs an overhaul. It served it's purpose for six days but I would never do it again.
Ruthann, 6-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Dejlig hotel tæt på metro og centrum
Det var en fornøjelse at bo ved City Gates apartments. Værelset var rent og pænt. Værten var helt fantastisk og rengøringsdamerne var så søde og grundige. Servicen var helt i top og der manglede ikke noget. Hotellet er 5 minuter fra metroen og det tager ingen tid at komme ind til centrum. Generelt set, en skøn oplevelse for vores lille familie på 5. Mange tak for et dejligt ophold, City Gates apartments.
Stephanie, 4-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

A nice clean apartment close to tube links.
I went with a group of friends and it was an ideal setting for a group get together. The apartment was spotlessly clean and had all the amenities needed for our stay. I would definitely book to stay here again.
Mel, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Best place for a family
One must understand that this is not a hotel/motel. This is an apartment with housekeeping only once a week. Thus, Small things like a garbage bin in the bathroom maybe missing and there will be the odd cracked or old piece of wood, etc. However, for the price we would have loved to stay here for a whole week and any future stay in Paris we will stay here. There are 2 bedrooms and an upstairs walk in kitchen/dining room living area. There is a full bathroom and another’s half bathroom and an ensuite washer. The kitchen has all the utensils which really helped us with supper and breakfast. True, it’s a good 35-40 minutes drive from the Champ Ellysis or Eiffel Tower, but we saved hundreds for staying here rather than the hotels downtown ans saved even more buying groceries down the street rather than eating out. Parking is also in an underneath parking lot that is very spacious and halfback empty.
Susan, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Modern Clean with ample amenities...
Easy check in and made very welcome... apartment was very clean and comfortable .. would definitely stay here again... so close to the centre of town and excellent for the price.
Kaye, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Clean and comfortable
Very good experience. Clean and comfortable apartment close to public transport. One supermarket at 100 metres. The staff is the most attend that I never see. Thanks a lot for a very good experience!
Carlos, 5-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Kleines hellhöriges Apartment
Das Apartment (Nr. 10) ist absolut hellhörig, man konnte morgens um 3 Uhr die Gespräche aus dem Nachbar-Apartment (Nr. 11) verfolgen. Der Schrank im Schlafzimmer war so wackelig, dass wir uns nicht getraut haben, ihn zu benutzen. Am Esstisch waren alle Beine locker, bei einem Stuhl war eine Querstrebe gebrochen, ein anderer Stuhl war mit Winkeln notdürftig repariert und wackelte ebenfalls. Das Treppenhaus ist schmal und sehr steil, sehr ungünstig für den Transport des Gepäcks. Die Küche schien relativ neu, allerdings gab es lockere Bretter, schiefe schleifende Schubladen, Schutzfolien zum Teil nicht einmal entfernt. Das Apartment ist unserer Meinung nach viel zu klein für die angegebenen max. 5 Personen, die Fotos täuschen über die Größe ganz gewaltig. Die zum Doppelbett versprochenen drei großen Schlafsofas waren in Wirklichkeit ein Schlafsofa, ein ausklappbarer Sessel und ein Klappbett. Leider hat der Wohnraum kein Fenster zum Öffnen, Lüftung nur durch das Schlafzimmerfenster bei geöffneter Schlafzimmertür möglich. Dieses Apartment könnet wir definitiv nicht empfehlen!!
4-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Nice hotel - but simple
Nice hotel - but simple as expected before, booking everything fine. Rooms are very small but functional - bed comfort was very good. Additional breakfast was offered for a fair price which a applied for.
4-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Staff
Very nice staff!! Nice size room!! Was nice to have a kitchen
2-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Very small
Expedia promised 1 double, 4 singles and a sofa bed. We got one double, 1 single, 2 sofa beds and the manager arrived with an additional small fold-up bed, which he could not unfold as it would have to be put in front of the front door. As a place for 3 or 4 people, it would be just about acceptable, But they rated this as "sleeps 6/7 people". Who ever did that needs to get a new job, because they definitely cannot rate accommodation. Photos make it look big, it is definitely not. WiFi was terrible. My daughter kept moving all over the apartment to try and get a signal, which she would regularly loos, and have to try and re-connect. We were on the top floor, maybe that had something to do with it.
Joe, 6-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Très bon rapport qualité prix, situation idéale
Nous avons passé 6 jours en famille (à 5). Nous avons passé un très bon séjour. L'appartement est très bien situé, à deux pas du métro, plusieurs lignes de bus passent à côté. Nous avons pu faire toutes nos visites avec très peu de temps de transport. Il y a un supermarché Sainsbury juste en face ainsi qu'un marché indien tous les jours. L'appartement est assez bien équipé, il manque 2-3 choses dans la cuisine mais cela reste tout à fait convenable. La literie est très bonne. 2-3 points à savoir : les escaliers sont très raides et pour notre part nous étions logés au 4ème étage. Il y a un hôpital à côté et il y a donc assez souvent des sirènes d'ambulance mais nous avons tous très bien dormi car c'est plus calme la nuit. Nos serviettes de toilette ont été changées plusieurs fois pendant le séjour. Nous avons pu déposer nos bagages avant l'heure prévue. A 5 c'était bien, l'appartement est prévu pour 6, cela me paraît par contre juste (pour manger notamment)
This review was submitted before 2018 and has not been verified.

8/10 Very good

Overall a good experience, The flat was spacious and in good condition.
Olivier, 1-night trip