I was shocked that such an establishment exists in modern Britain! It was filthy, stains all over the badly-fitted carpets, shower in the room had not been cleaned (evidence of urine in shower, as there is no toilet in the room). The shower didn't work and in desperation, I searched and found a shower two floors down, also filthy, but at least with a trickle of water of a bearable temperature. There was no lock on the door to this shower. Out of 5 lights, only two worked, so no light above sink. The bedding was horrid, pillows full of cheap, lumpy synthetic material, like my dog pulls out of his toys. The smell was awful. It is a disgrace that Hotels.com have this place on their books. I met a woman in tears at the entrance - she hadn't slept either. A humiliating experience!