Check in staff were very friendly and informative. Easy walking distance to the Royal Armouries. While I didn't reserve the room with the breakfast option, we were able to purchase it separately. In the future I would make I included it.
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Christivie
Christivie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Ashley
Ashley (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Great Hotel in Ideal Location
Really nice modern hotel. Friendly helpful staff and beautiful reception and dining areas.
Ideal location to explore the city centre and only a five minute walk to the train station.
We enjoyed our 2 nights in a King Double room, lovely comfy bed with tasteful modern decor. Bathroom very clean and powerful shower!
When called for extra soaps and hot beverage things, staff were fast and generous.
Would recommend and definitely be looking for Hyatt hotels more often from now on 😃
Joshua
Joshua (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 8 日
Modern clean hotel
Modern clean hotel but I could not cope with the fact that the windows don’t open I am claustrophobic and I woke up in the night feeling panicked I have never stayed anywhere where the windows don’t open
Everything else is fine and a comfortable bed
JANE
JANE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Overall great experience.
The whole experience was excellent. The hotel is lovely, modern and very well located. Everything on the doorstep. The room was spacious and modern and the bed was one of the most comfortable I have ever slept in. The only thing I was a bit disappointed in was one of the towels in the bathroom had a stain on it and didn't seem like it was clean, it had maybe been left from a previous guest and in the morning I noticed a false eyelash on my bed sheets which definitely wasn't mine. If there hadn't have been these housekeeping/cleaning things, I would have given an outstanding rating for everything.
Alexia
Alexia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Ellie
Ellie (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
paul
paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Laundry service took more than 2days. This was unexpected and made me some how inconvenient.
Other things were very good. Specially, the looptop was good.
真實旅客
12 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 25 日
Rebecca
Rebecca (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
D
D (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 21 日
The bed was w
Unfortunately my bed sheets were stained with urine. The hotel apologised and were very good at getting us a new room, big by that time I had already lied in the bed and my clothes were covered in urine. Our new room was on the tenth floor by the roof top bar and was very noisy and there were slamming doors in the corridor all night. Very bad night sleep and pretty shocked. We got a free breakfast but that was very basic and again didn’t really make up for getting covered in urine.
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Malgorzata
Malgorzata (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Big bed, super soft bedding, nice bathroom.
CAROLE
CAROLE (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Lovely stay
The hotel is lovely and well situated. Unfortunately the shower gell in the shower was empty and when we informed the front desk they said it would be replenished, however it wasn’t which was the only poor point from the hotel
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Matthew
Matthew (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Fabio
Fabio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Ivan
Ivan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Hugh
Hugh (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 9 日
Great hotel
Great hotel and location.Room was very clean and comfortable.Bathroom containers were empty so luckily had taken our own toiletries.Fire alarm at 3am was a rude awakening as was the trip outside.Would have been nice to have an apology this morning .