Two different rooms had bed bugs.Reported it to front desk and issue was down played as not a problem. Attempted to speak to manager multiple times and manager never returned calls. Even have pictures of bugs as proof of issue, but management never acknowledged it. Would NEVER stay here again!
真實旅客
4 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 10 日
Disappointed Guest!
First no swimming online it says there’s a swimming pool. We get our keys for our rooms which we have 3 rooms . Our keys didn’t work on our doors. We were given keys to a room that was still being occupied that was embarrassing to walk in to room with other guest occupying the room. Lights and our rooms some didn’t work. We got switched to another room which had just been cleaned floors were still wet. Breakfast was ok not the best. We will not be returning.
Diana
Diana (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
Josue
Josue (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Great stay except they were remolding the pool area for a conference room
Latoya
Latoya (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 31 日
Bryan
Bryan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Nice clean
Edgardo
Edgardo (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Very good
Edgardo
Edgardo (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 15 日
The property was clean and quiet, but the heaters did not work in two rooms. When we turned them on, they smelled like something was burning. I told the front desk. They did not show concern, or offer any type of compensation.
Malinda
Malinda (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 8 日
Don
Don (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Manny
Manny (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 25 日
Needs to be updated somehow. This hotel looks like it’s still stuck in the 90s
Feligonio
Feligonio (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 23 日
Very clean.
William
William (2 晚行程)
Orbitz 真實旅客評價
2/10 欠佳
2025 年 3 月 22 日
The sheets looked like they had urine on the top and bottom sheet. There was black hair all throughout the dirty sheets. My husband and I both have light hair. The hotel wes sold out so we couldn't move to another room, and we arrived late so there was no one available to change the sheets or wipe down the bathroom. So, we had to change the sheets and disinfectant the bathroom. Luckily I had lysol wipes. There was the same black hair in the bathroom sink. There was also a pill on the bathroom floor in plain site, which wasn't ours. My husband looked it up by the marks on the pill. It was an antipsychotic, anti anxiety drug. I can't imagine if a couple with young children would have ended up in the room and thought that it was candy on the floor and accidentally eaten it. Non of the outlets in the bathroom worked including the one that the hairdryer was plugged into, so no blow drying your hair or using my electric hair products. All in all not the best stay.