This place was terrific. We'd definitely stay here again. Breakfast was good, staff was nice, there was a mix-up in the accommodations, but we got a refund from hotels.com.
Matthew
Matthew (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
Was ok
The room wasnt bad but the tub bottom was like standing in a pipe to take a shower. The floor was a u shape that was a killer on the ankles. The toilet seat was broken and do not take the elevators LOL
william
william (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Elevators
Fix the elevators. Other than that, the staff were great.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Jane
Jane (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Our room was great but parking lot is in bad shape, and handicap parking, only 2 spaces
Carol
Carol (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Christina
Christina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Thomas
Thomas (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Hotel staff was exceptional.
Cynthia
Cynthia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Jesse
Jesse (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
This property was a perfect for our overnight stay before rafting the New River. The breakfast area is large with a good selection of food items. The staff was helpful.
Kimberly
Kimberly (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
bradford
bradford (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 13 日
Poor maintenance
Elevator kept breaking bad service from staff very poor maintenance
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 12 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Julie
Julie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 11 日
Terrible internet
Good stay for the most part, but over the 4 days I’ve stayed here in two weeks my TOP internet speed was around 2.5mbps, I normally got lower than that. This is basically unusable internet. I booked the hotel for business and If it wasn’t for my hot spot I wouldn’t have been able to complete anything at all.
Matthew
Matthew (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 8 日
Dan
Dan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Dawn-Marie
Dawn-Marie (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 7 日
Go down the road.
The staff is great, but the room sucked! It looked like the ceiling had fell in the bathtub. The floors were nasty. The AC worked fine, and the bed was halfway comfortable.
We won’t be staying there again.
Dan
Dan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Clean room that was renovated..very comfortable bed .. very quiet
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Kimyashia
Kimyashia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 27 日
Fairly gross experience
This place was a horror show. The side entrance had a malfunctioning light that gave it a strobe effect and should have been an indicator of what awaited inside.
Check in was fine. I had to wait for a few minutes at an empty front desk but it was after 11pm so not completely unexpected. I noted the lobby and elevator smelled a bit like cigarette smoke, but chalked it up to some guests who must have passed through after having a smoke. It was once I left the elevator that I started to have regrets. The hallway had a strong and distinct smell of urine.
Thankfully my room did not smell so bad, so I started to settle in. Took off my shoes and then went to the window to adjust the air. My socks were instantly soaked through. The A/C was malfunctioning and had drenched the carpet. I went downstairs and notified the front desk. They were not surprised and mentioned AC units had been acting up. I asked for a room change but they were booked full and could not accommodate. I asked for a credit but since I had booked through a third party they couldn’t do it unless I talk with the manager who will not arrive before I check out.
Needless to say, I won’t be staying at this one a second time.