Bournemouth Carlton Hotel, BW Signature Collection is a great choice for your beach stay in Bournemouth. 2 indoor pools provide a splash of fun, and guests can also take advantage of a fitness centre. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a seasonal outdoor pool, a terrace and a garden. Fellow travellers like the helpful staff and breakfast.
English breakfast is offered for an extra charge of approximately GBP 14.95 per person
Renovations and closures
The property is closed between 5 November and 25 March.
Children & extra beds
Cots/infant beds are available for GBP 5.0 per stay
Rollaway beds are available for GBP 15.0 per stay
Pets
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Parking
Uncovered self-parking costs GBP 20 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 18 to October 31
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Menzies Carlton Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Is Bournemouth Carlton Hotel, BW Signature Collection currently open?
The property is closed between 5 November and 25 March.
Is there a pool at Bournemouth Carlton Hotel, BW Signature Collection?
Yes, there are 2 indoor pools and a seasonal outdoor pool.
Are pets allowed at Bournemouth Carlton Hotel, BW Signature Collection?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per night. Food and water bowls are available.
Is parking offered on site at Bournemouth Carlton Hotel, BW Signature Collection?
Yes. Self-parking costs GBP 20 per day.
What are the check-in and check-out times at Bournemouth Carlton Hotel, BW Signature Collection?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Bournemouth Carlton Hotel, BW Signature Collection and nearby?
Bournemouth Carlton Hotel, BW Signature Collection has 2 indoor pools and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Bournemouth Carlton Hotel, BW Signature Collection?
Yes, there's an on-site restaurant.
What's the area around Bournemouth Carlton Hotel, BW Signature Collection like?
Bournemouth Carlton Hotel, BW Signature Collection is located near Bournemouth Beach in Bournemouth City Centre, a short 6-minute walk from Russell-Cotes Art Gallery and Museum and 9 minutes' walk from Bournemouth Pavillion Theatre.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
2/10 Poor
8 December 2024
Mrs donna
Mrs donna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Yvonne
Yvonne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Neil
Neil, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 October 2024
Emma
Emma, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 September 2024
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
4 nights in Sept
Had a lovely time. Breakfast was very nice, comfortable and friendly staff, Brandon was very helpful.
Lovely comfy bed. Ten minute walk to the centre of Bournemouth and was uphill coming back!
Beach just accross the road but down a zig zag path.
jill
jill, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 September 2024
Monika
Monika, 7-night trip
Verified Expedia guest review
6/10 Good
11 September 2024
A lovely hotel - lovely room but massively let down by shoddy broken spa facilities ; now not a disaster in life terms but Sauna and Jacuzzi not working means it was a rubbish experience and indemic of a dropping BW previous high standards. AS a BW devotee I will now start looking elsewhere as 2nd poor experience in a row. Really should have been told in advance .
And £20 to park a car is unreal ; tip street parking is half the price and freely available so dont be mugged off !!
Raymonde
Raymonde, 1-night romance trip
Verified Expedia guest review
6/10 Good
7 September 2024
I have been staying at the hotel for many years as my granddaughter loves the air show. It’s for the location more than anything. The hotel is very tired in many places, needs upgrades in lots of areas. The staff are very nice but totally overworked. They need to employ more staff especially for the air show weekend. The jacuzzi and sauna were both out of order. If it wasn’t for the location I would not stay there
Sharon
Sharon, 3-night trip
Verified Expedia guest review
4/10 Fair
21 August 2024
Pros and cons
The communal parts of the hotel are spotless, and welcoming, and staff were lovely too. Unfortunately the family room we were given was in a very tired part of the hotel, and was too warm, had a mouldy smell and the beds had seen better days. We had to sleep with the windows open and awoke to the smell of a long time dead seagull outside the room. Not great, but family members had a sea view room which was modern and comfortable, and A/C, so we were maybe unlucky. Breakfast was great, and the location is fab for the beach.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
13 August 2024
I will not come again
Sharon
Sharon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Laszlo
Laszlo, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
5 August 2024
The hotel had beautiful gardens and a lovely outdoor pool. The inside pool was lovely and warm but there was some maintenance. Sauna and hot tub not working. Our family room was clean and very large but unfortunately the shower didn't work, which was very disappointing.
Laura
Laura, 1-night trip
Verified Expedia guest review
8/10 Very good
4 August 2024
Huge suite with balcony, but let down slightly by fading decor, dirty carpets and ripped curtains.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Anna
Anna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 July 2024
Lindsay
Lindsay, 4-night trip
Verified Expedia guest review
6/10 Good
26 July 2024
Brian
Brian, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
17 July 2024
Location within walking distance to the beach, excellent transportation links for both train and bus. Great value for money with very friendly team members whom made us feel welcome throughout our stay
steven
steven, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
Miles
Miles, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
30 June 2024
We didnt like the amount of people descending on the hotel on Saturday we wanted a nice relaxing afternoon around the pool. Wel you could not get anywhere near a sunbed for the place was took over by a load of dancing we love dancing but not when it goes on for hours we were very disappointed we have been coming to this hotel for years but we will not be coming again if someone would have said on Saturday the hotel will be taken over by a load of dancers then it would have been our choice to book the hotel
Peter
Peter, 3-night romance trip
Verified Expedia guest review
8/10 Very good
27 June 2024
A decent value hotel only a few mins walk from central bournmouth. Its all a bit run down however and the bar is terrible (drinks left for hours on tables and no juice available whatsoever!). Otherwise, staff try hard to be helpful and its is a welcoming place.
Anna
Anna, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Joe
Joe, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 June 2024
Asilahon
Asilahon, 1-night trip
Verified Expedia guest review
8/10 Very good
23 June 2024
Suite was dated and in need of redecoration, but with 2 balconies boasted outstanding views. Air con didn't pump out cold air, and even on full fan speed did little to move the air around. Breakfast was delivered to the room and was excellent, other than the fact that this premium hotel no longer serves champagne by the glass! Luckily I added an addendum to the breakfast request that under no circumstances should prosecco be substituted for champagne.