I appreciate I got upgraded to a lovely room in the end but it was my third room moved and having the stress and health issues didn't help. I picked this hotel because of me being born in the area and my nan used to treat the family for Christmas lunch and many family meals. My parents both passed away last year so it was important to me to visit friends for a while.
The female staff were so helpful but one particular member of staff dismissed the facts that running water permanently coming through the tap was already known to him. I overhead him telling the female staff. The manager was lovely but he seemed to busy with a Christmas party to be bothered. Not what I was hoping for to be honest. I had already paid for an upgrade too.
JOANNE
JOANNE (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月11日
A good address
This hotel is a good find, comfortable and convenient, especially for the A23.
Staff do their best, but it is worth making it clear if you want to charge items during your stay.
Parking is conveniently near and seemed secure.
Recommended.
Mr C
Mr C (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
James
James (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月2日
Björn
Björn (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
JESUS
JESUS (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Great as always.
As always, pleasant and efficient service, and. great breakfast. Was fortunate to have been allocated a recently refurbished room and this was a most welcome improvement over previous stays.
Helen
Helen (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Denham
Denham (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
Jayasri
Jayasri (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Stayed here a few times over the years,it's a good hotel not had a problem so far !
Good size carpark around the hotel but you do have to pay for the privilege to park here .
Friendly check in all information given.
Lift to all floors
Room was very spacious as was the shower room.
All very contemporary looking as just recently had a makeover.
Breakfast not included but could add if you want to.
Bed super comfortable
Shower hot and powerful
WiFi excellent
Location close on the outskirts of the city center,a few restaurants close by and large open spaces.
Would definitely stay again when in the area.
Andy
Andy (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Lance
Lance (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Michael
Michael (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月18日
COVID riddled
Got a positive COVID test the morning of my stay so rang to ask to change the date to 2 days later. couldn't due their Ts+Cs. as the receptionist explained "all our staff here have covid so its fine"
samantha
samantha (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Tolu
Tolu (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Taofeek
Taofeek (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Very nice hotel
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
kuldip
kuldip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Excellent location and quiet rooms but nice atmosphere in bar
Daniel
Daniel (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月18日
Shower was broken in our room.
reception did there best to resolve our problem and we was given a free breakfast for the incontinence.
Every member of staff we met was friendly and so helpfully during our stay.