Comfortable stay
Pillows not so comfortable
Shower room very small
Flooring in room needs replacing
Housekeeping very good, towels sumptuous.
Location good for our trip purpose.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Expensive but central and very chic
AYCA
AYCA (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
ANDREW
ANDREW (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
James
James (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
So great!
Location was great. Room was ready an hour early. They gave us treats upon check in and then later brought us warm cookies. Complimentary water (still and sparkling) was waiting in the room. The air conditioner worked great!
Kylie
Kylie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Love this hotel
Lovely hotel and staff are amazing. So helpful.
Pool was great and the rooftop bar is great! Such a good hotel and we would definitely return!
Sasha
Sasha (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Christophe
Christophe (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Fabulous Stay
Our stay here was brilliant. It was for my husband’s birthday so I popped a note on the booking form. When we arrived, there were treats in the room for him. The little touches really do make a difference. The spa and breakfast were also great. Fabulous stay! 10/10
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Great hotel
Friendly welcome from staff. Lovely arty hotel in a central area, close to a tube station.
Lorraine
Lorraine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
sam
sam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 22 日
Good and Clean
It was a clean and relatively modern hotel. The room was a bit small for 4 people, but perhaps that's standard for London. Regardless, we had a good trip.
I wish there was more variety for the breakfast buffet.
Charles
Charles (10 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Excellent location and lovely hotel. Very good service.
Mark
Mark (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Hans Petter
Hans Petter (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Delayed check in
The check in was slow the staff were not accommodating with the customers We were in the hotel 30 min before check in and we waited until 3 pm to check in. We were informed that our room was not ready @ 1445 then we stayed in the lobby. We notified them that we have a graduation to attend@ 1600 and up until 1515 no one has came to us to update then I initiated to ask them @ 15:20 and the male staff (indian) was not concerned and told us our room is not yet available. I challenged him since it was almost 30 min late from our check in and we need to prepare and attend the graduation. It was at this instance when he took effort to check his computer to find out that our room was ready. We managed to have our room 1530.
Grace
Grace (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Stay 19th July 1 night
The hotel is spotlessly clean in an excellent location. The breakfast was lovely with plenty of choice. Unfortunately the air conditioning was faulty and did not work throughout our stay. The hotel staff tried resetting it but this did not work. We were unable to move rooms as the hotel was fully booked. We were provided with a fan however this blew hot air around and so the stay was not as comfortable as we would have liked and had a disturbed sleep. That being said I would stay here again.
Nina
Nina (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Lloyd
Lloyd (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Neil
Neil (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Youll enjoy it here
Reception had time for us. Very helpful and always available. Great room and breakfast is exceptional, too much to choose from! Swimming pool super and great after days shopping. Bar area nice to relax in at end of day
Duncan
Duncan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Good option for our family of 4
My 75 year old mom , 17 and 13 year old daughters were in Europe for their first time. This was a great hotel for us. Very spacious for a group of 4. All the modern conveniences. The location was near 2 metro stops. It was an easy walk with luggage to the Elizabeth line stop to get to Heathrow. Also we left an item behind. i was able to contact the hotel and received a quick response to coordinator shipping the item to us in the United States. (Thank you Svetlana).
Jennifer
Jennifer (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 14 日
London trip
Check in was simple, left bags and went to explore. Room was nicely appointed, air con however kept tripping out and at one point it was uncomfortably hot. Asked for a fan, duty manager came up and reset aircon - did seem to work but took an age to cool the room.