When checking in, I had informed the hotel of my Service Dog prior to arrival. When I got there I was asked for documentation of my service animal which is illegal based on the ADA Act. I have never had to show his paperwork ANYWHERE and was thus charged for a “pet” stay. He is not a pet. He is medically necessary and was working as he has been trained to do. The staff was dismissive and rude.
To top it all off there were flies and a roach in the bathroom!
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Chad
Chad (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Perfect stop off location close to interstate
Great hotel. Very friendly and helpful staff. Old fashioned feel but with modern amenities. Would highly recommend. Close to New River Gorge.
DUNCAN
DUNCAN (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 12 日
Laurann
Laurann (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Was nice but could have been a little cleaner
Consuelo
Consuelo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Nice
Consuelo R
Consuelo R (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Great
Consuelo R
Consuelo R (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Comfortable for my family, friendly staff, great price and location.
Kenyatta
Kenyatta (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 22 日
Marie Modler
Marie Modler (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Lesesne
Lesesne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Check in was a breeze we didn't even have to ask about handicap facilities for my dad she even gave him a room close to the entrance.. The rooms and beds were clean maybe just a little to high for a older person.. I'm not sure if they were renovating or what but the AC unit didn't seem to work and there were no way to tell if you had it on ac heat or fan... Other than that everything was great
Penny
Penny (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 11 日
hollis
hollis (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
LeaAnn or Garrett
LeaAnn or Garrett (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 4 日
Unfortunately the room was dirty pet hair on the floor and pet odor in bed and blanket , food particles left over the bed and there was a food left in the microwave when we moved in.
The room decor was ok. I booked for 2 days but unfortunately cancel the second day. I will not return back. Unfortunately management will not refund. I understand since I booked via Expedia.
Sundar
Sundar (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Great place
This is the perfect place to stay
Alan
Alan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Quiet for sleeping.easy access to food and JMU campus for conference..
Cheryl
Cheryl (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Suzanne
Suzanne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Clean and comfortable
Daryl
Daryl (3 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
Nicole
Nicole (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Thank you for overbooking and giving my room away. Flying all day , driving two hrs in a storm and told that I do not have a room. My credit had been charged and had a confirmation email with check in details. Lady at the front desk did not seem to care. What a first impression!
Carlos
Carlos (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 26 日
I checked in here after being put in a smoking room at the Howard Johnsons across the street. I don't smoke!