Food options very limited. Indian restaurant or pizza in your room isn’t a good variety. Five star staff and location but amenities are no way near five star. It’s my second time staying there. After my first time there I asked for a quieter room as having a room opposite the lift was very noisy. This trip I was put opposite the staff laundry room and was very noisy. The hotel is old and yes modernized a bit but the walls are like paper. You can hear next room guests showering!
Sandra
Sandra (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 11 日
5 yıldızlı olmasından kaynaklı beklenti ile gittik fakat banyolar tam bir hayal kırıklığıydı,hem eski hem küflü hem pis.Odaların halı kaplamalı olması da kötü ve hiç hijyenik değildi.Oda da buzdolabı yoktu gitiğimizde hava sıcaktı ve bu bizim için sorun oluşturdu.Kahvaltısı güzeldi her ülkeye hitap edecek şekildeydi, çeşitler lezzetliydi.Konum olarak çok çok iyi.
Veliye
Veliye (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Needs a study of the layout
Good location but one lift was out of order for all my stay and it took a long time for lifts to appear, wherever you went. The bath and shower is ok but needs a refresh particularly regards the shower head and flexibility but this should distract you. It has a very odd layout and you can be directed a long way to your room when shorter routes, you later realise, are available. The breakfast/lunch restaurant, whilst built for a view, takes some finding first time.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 7 日
Ruim
reservei o quarto duplo para ter mais conforto mais o quarto estava em péssimas condições, cheiro forte de mofo, cortina sem blecaute, um cômodo barulhenta embaixo do quarto o que além de barulho deixava o quarto claro a noite toda, ar condicionado tao ruim que tive que deixar desligado..
M JULIANA
M JULIANA (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 30 日
Just okay
I love the location. The service was good, but the room was really run down. It seemed clean, but I was expecting more then that. We Could hear the guest next door and one night there was a dj playing loudly.
Helene Vinten
Helene Vinten (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 29 日
The bathroom floor was so slippery, soap was left on from the maids and we had a bad fall. In addition, only one elevator worked and it took so long to get up and down from our room. For a 5 star hotel there were no room amenities that satisfied this status. Our window opened into a wall. Overall not impressed
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Amanda
Amanda (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Raymond
Raymond (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 19 日
Eşyalar halılar mobilya çok eski ve pisti oda ve resepsiyon kısmından tavandan su damlıyordu, personel özellikle resepsiyon ilgisiz bıkkın, çok eski yatırım yapılmamış bir otel ama çok merkezi
Arzum
Arzum (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Jörgen
Jörgen (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 9 日
Emir
Emir (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 8 日
How is this a 5 star hotel ?!?!?
Had to change two rooms because they were so terrible. The first room had no windows. The second room had a leak in the shower and not even a shower curtain, so the bathroom was filled with water after every shower. For the third room they charge us 70£ extra per night. Who ever gave this hotel 5 stars should quickly get a different job.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Excelente pra famílias
Muito boa a estrutura e quarto do hotel
Café da manhã excelente e staff muito amigável
Localizado ao lado do metrô e perto de grandes lojas e restaurantes
Recomendo muito pra famílias
Daniel henrique
Daniel henrique (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Muito boa… hotel apesar de antigo, está bem conservado e bem localizado
FLAVIO
FLAVIO (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Kar Fun
Kar Fun (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 19 日
GENNARO
GENNARO (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 13 日
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
Amy
Amy (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
I had to cut short my stay at this hotel due to a sudden family bereavement. Most hotels would not have cared and would take full payment but I was delighted and really appreciated that the hotel only took payment for nights i stayed. The location is perfect, pool and facilities top class. Staff very friendly. Because of the heartfelt nature the staff showed to me I don’t think I will ever stay anywhere else when in London.