Terrible customer service. Refused to switch our rooms from king bed to two doubles because we booked through a 3rd party app. Wouldn’t extend to late check out (we had a sick son) also because we booked through a 3rd party app. As a Marriott loyalty member, I was thoroughly disappointed.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月17日
John
John (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Alyssa
Alyssa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月30日
Ok but not great
Overall this a nice hotel that we chose because it was modern, included breakfast, had laundry facilities, and underground parking. I wanted to love this hotel because it is the newest and most modern hotel in town but it fell short. Breakfast- four out of the seven days there was little to no food with no staff attending to the buffet so we ended up going out to get breakfast. The few days we did get breakfast at the hotel it was not good flavor or quality. We needed to use the laundry room but it was locked and no one on the staff could find a key to open it so we had to load up all of our stuff and take it across town to the laundromat. Overall this could be a great hotel with some slight tweaks and better management.
Chad
Chad (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Cynthia
Cynthia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Great to be with friends.
Great place to stay and be able to gather in the public space with friends. I loved that the hotel had a bar/restaurant.
Denise
Denise (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Jonathan
Jonathan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Bethany
Bethany (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Clean and convienient
cary
cary (3 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月9日
Located along the river
Mark
Mark (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月7日
Christopher
Christopher (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Nice staff and underground parking is a plus. Beds were not very comfortable and noise from the local train was loud and made for a rough night.
Andrew
Andrew (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月5日
I like the outdoor deck over the river. Also pool is small but very clean and nice temperature. Overall cleanliness of property is good. One elevator and shower edges could use some work. Breakfast has good choices. Staff is friendly.
Burton
Burton (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
Beautiful decor and very spacious rooms! I will definitely be back!
Connie
Connie (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月30日
This hotel was exactly what you'd expect from a FI&S. Clean, comfortable and easy. The only bummer was that the power was out when we got there - they said it happens often?!? - which made it hard to check in or eat at the hotel as we planned.
Katherine
Katherine (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年9月17日
Great place.
Nice place. Clean, great breakfast.
mark
mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月13日
Jennifer HH
Jennifer HH (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月12日
Jeffrey
Jeffrey (2 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年9月9日
This is a lovely hotel- VERY clean. We are in the area several times a year when our horses compete at Simon Arena in Cannon Falls.
The only complaint is that we generally arrive with two VERY large Ford F350 trucks.
The small amount if surface parking was a challenge. The trucks are too tall for the garage, and we were told we could park up the street at ReMaxx. Not practical for the amount of gear and early mornings/late nights as young women coming and going alone.
The staff was kind enough to work with us and let us leave a truck in the valet area. You may just want to make sure that parking considerations are made,
Jennifer
Jennifer (3 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月8日
Nice hotel, overall. Carpet in room needs thorough vacuuming. Bar and grill onsite is convenient. Breakfast options decent. Staff very friendly and welcoming. Parking is free which is always appreciated. Biggest negative is the very loud train that runs through town. Windows need to be insulated.