6/10 Good
Dec 30, 2024
I had reservations for 2 rooms. Unfortunately when we arrived at 8pm only one of the rooms was ready. The other room had to be cleaned and we were made to wait a good 45 minutes before we got our second room. On the second day of our 3 day stay we requested cleaning service for our rooms but this was not done. When we returned at the end of the day we didn’t even have clean towels. A call to reception got us fresh towels and an apology for our rooms not being cleaned. Overall, a newer hotel with nice people working but not good service. Perhaps not enough personnel.
Victor
Victor, 3-night family trip
Verified Hotels.com guest review