Great day for my four year-old daughter, surprised her with a waterpark. Every staff person we encountered was very friendly and accommodating. Would definitely bring my family there again.
Emmit
Emmit (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Nice getaway
Our trip was nice, but there were ants in our room and our blow dryer didn't work.
Erica
Erica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
😇
We enjoyed it
Marlon
Marlon (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月4日
We found (I have a picture of) a dirty blue bowl on the floor by the bed along with a used crushed cup. The floor wasn’t clean at all and the sheets and pillows looked as if someone recently slept in it without being changed.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Would stay here again.
Fingerprints in the dust on the bedside lamp. Tub had not been thoroughly cleaned. Found items in fridge from previous guests. Rest of room clean.
Staff friendly and very helpful. Found us a luggage carrier, as customers had not returned them to the lobby. Though busy front desk staff remained friendly and professional with customers at the desk and on the phone. Bed comfortable, room rate reasonable.
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月1日
Amanda
Amanda (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月25日
Semi-rude staff. Didn't have food or drinks available but wouldn't allow food in the splash park
Didn't have change in their drawers and expected me to walk and get change. Found one good employee to accommodate us but if it weren't for her everything would have been terrible.
Patty
Patty (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Sherita
Sherita (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月16日
No coffee in room or in lobby. Had to go out to get coffee in the morning.
Belinda
Belinda (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月15日
No breakfast
Coffee was in a vending machine
None of the snack or drink places were open in the water park but you cant have outside food or drinks
Shannnon
Shannnon (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月13日
The service was excellent and super helpful. The room was ok, you can tell its an old room with new paint cuz they didnt paint behind certain things. The shower hot and cold was backwards and there was no coffee maker in the room, which i feel is a must. We had called for a late check out but someone came to our door telling us we had to go not knowing we had a late check.out.
Christie
Christie (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月12日
Giving 4 stars because the staff was so friendly, however the room was dirty. There was a used bar of soap in the shower, a residue ring in the toilet (where cleaning products had been used but it was evident it was cleaned properly), and there was dirt and residue of some sort in the tub. We kept finding hair ties and bobby pins on the floor that didn’t belong to us. The location was good (right off the highway with things nearby). We didn’t use the pool or other water features so can’t speak to those.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月7日
Brant
Brant (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月2日
My 1st room my 8 year found bugs 2nd room the refrigerator was broken and full of water. 3rd room the fridge broken and nasty bathroom. So I decided to just leave and go back home. I couldn’t get my money back it was my first time there and my last. I guess you get what your. Money pay for it was last minute and everything was sold out.
Johnise
Johnise (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月1日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月1日
I been in better places
Wendy
Wendy (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月20日
Place is loud and dirty!!!
Bryan
Bryan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
Beautiful clean hotel, great staff
Tammy
Tammy (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月19日
Upon arrival we were notified our 2queen size bed room wasn’t available even though we booked it 6 hours in advance. The clerk said she talked with the manager and would upgrade our room for the inconvenience. The room we were upgraded to only had one queen size bed and two child size bunk beds. I was traveling with a male friend making this situation awkward and uncomfortable. Management said it was Expedia’s fault and Expedia is liable for my refund. Please call me 859-618-5779
Lee
Lee (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月19日
Overall set up of the hotel and layout was nice especially if you have a family with kids. I did not find it very enjoyable due to the main bed being dirty with visible things on the blanket. The room felt like a sauna when you first walk in and it did not have a waste basket. The cherry on top for myself was the shower did not warm up at all. Pretty decent place for kids though
Lucas
Lucas (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Jeremy
Jeremy (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月18日
Refrigerator didn't work in room and also remote didn't work for tv....also on Expedia it said it come with pool and waterslide but I had no Access to waterslide totally disappointed
Edward
Edward (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Great stay will definitely stay again.
Todd
Todd (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
Customer service was outstanding. The room was super clean and smelled great. Front desk was accommodating.
My kids and I enjoyed our stay with no complaints.