Beautiful bathroom but no heating in the bedroom, had to get an electric heater from reception, window sill crumbling away and window needs replaced, also had a power cut in the morning which meant we couldn’t shower in the newly renovated bathroom which was beautiful
Anne
Anne (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
stephane
stephane (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月12日
It was great unfortunately there was no heating in the room and I couldn’t get a meal because there was a wedding reception in there
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Olalekan
Olalekan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Luke
Luke (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Great hotel
Great location clean and comfortable lovely shower will definitely stay again good value for money
Jane
Jane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Alan
Alan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
JONAS
JONAS (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Dinah
Dinah (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
Details
Room was small but clean and ok to stay for one day, but unfortunately the bed lights weren't working. View from the window was for the very ugly and dirty roof.
Breakfast, quite expensive for what we received. The only warm option is English breakfast but they were missing mushrooms (which we were not informed before ordering), fried egg was broken and looked more like an omlet.. no coffee express, but missing option of a warm milk. There was noone available to ask a question or even talk with.
Joanna
Joanna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Very nice hotel in a great location
Jiacheng
Jiacheng (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月30日
Lovely, well run, historic & characterful hotel
This was a last minute booking, when our AirBnB apartment turned out to be a disaster. The hotel accommodated us at short notice and it turned out to be terrific. It was centrally located, clean, warm, and well maintained. The staff were welcoming and helpful. We only stayed the one night, but would definitely return if we had occasion to visit Rugby again.
Maqbool
Maqbool (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Bernard
Bernard (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Debbie
Debbie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月11日
Rubbish
Was called just as I arrived and told no room for me !!!!
Booked and paid for
Jon
Jon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月28日
The Hotel was fine. The directions for the car park were not good: the satnav postcode tried to take me into the carpark through the bollards & it was not clear how to drive round to the real entrance. I stopped the car and walked onto Sheep St to ask at the Hotel, but it was labelled 'The Horseshoe'! When I got inside, there was no-one at reception so I dialled the number from the phone on the desk & a mobile phone on charge on the shelf started ringing! Another guest explained to me how to get into the carpark, which I managed to do. On re-arrival I again had difficulty checking in. The room was comfortable & the check-out was fine!
Thomas
Thomas (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月7日
Staff very friendly and welcoming. Breakfast was good value. Difficult to find initially as not clearly signed. Should let visitors know upon booking that they should park in the Asda carpark.
Heath
Heath (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月30日
Avoid for a while
This hotel should close until the refurbishment has been completed.
Hazards everywhere.
Builder accessed my room while I was showering.
This hotel is very tired. Dog barking in the night…
Perfectly placed in what is now a run down town
Jonathan
Jonathan (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月26日
Fabulous staff . Have a little patience , it will
The staff were the best , super friendly and eager to please . The hotel is under reconstruction so there are the odd blips . I had a small single room which will be great when renovated . They had redesigned the bathroom which looked good but a few design flaws 1. The steep bend in the sink faucet did not accommodate trying to fill the tea kettle full , you had to fill the cup three times then tip it into the kettle to fill it , 2. The spare toilet roll holder is down to the left of the commode and the paper roll gets absolutely soaked from the water spray of the open shower . Maybe these two things need corrected before all the bathrooms are reconditioned if you wish to save £ on toilet paper and kettle grumblings from guests . Cheers . Oh the glass window in 201 is cracked , sure it’s up for replacement. Did I mention the employees did everything to make your stay comfortable and were friendly and professional. I hope you keep them post refurbishment.
NIGEL
NIGEL (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月24日
Very pleasant stay, though hot!
Staff was delightful. Bathroom was amazing, although it could use something non-slip in the shower. It could use a hook or 2 in the bathroom. No air conditioning and very hot with only a tiny fan. Staff more than made up for this. They were wonderful.